Customer Training Specialist (Experienced or Senior)

Customer Training Specialist (Experienced or Senior)

Company:

Boeing Aerospace Operations

The Boeing Global Services (BGS) Mobility Surveillance and Bombers Training Team seeks a skilled Customer Training Specialist (Experienced or Senior) to perform a range of activities including performing task analysis to identify training requirements, developing training products based on analysis results, and conducting training for USAF students.  Position requires the candidate to have a strong avionics and aircraft systems background on large aircraft. This role will be located in one of two locations: Seattle, WA or Maryland Heights, MO.    

Position Responsibilities:

• Perform as subject matter expert (SME) to identify and evaluate aircraft design changes related to maintenance.

• Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives and design.

• Research and evaluate system designs using specification documents, system schematic and wiring diagrams.

• Analyze engineering source data to determine airplane configuration, modifications and changes.

• Support 747-8I derivative Integrated Product Teams (IPT) to develop and update maintenance courseware and provide SME support to aircrew training, engineering, and technical publication teams.

• Develop and conduct/instruct 747-8I derivativeType-1 training in accordance with USAF Instructional System Design procedures and Air Mobility Concept of Operations.

• Use specialized software technology to research, configure, maintain, update and develop new and existing media and materials.

Basic Qualifications (Required Skills/Experience):

• 3+ years of experience working on Avionics systems

• 3+ years of experience working with FAA and or Military type certification requirements

• 3+ years of experience with technical data and publications for Aircraft Maintenance Engineering

• 3+ years of experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word

Preferred Qualifications (Desired Skills/Experience):

• 5+ years of higher education and/or related work experience. (Higher education includes college, university, technical school, licensing/certification programs, etc.)

• Understands FAA requirements on Aircraft Maintenance/Technical Publications Data

• Proficiency in using Commercial ATA specification and mil-specs as they relate to Technical Publication and maintenance data

• Maintenance training experience on Boeing C-17, KC-46, 747, 747-8I, and/or 7X7 derivative highly desired and/or maintenance experience on Boeing commercial derivative airplanes

• Airframe & Power plant or FCC License highly desired

• C-17 Maintenance experience

• Prefer computer skill proficiency, including but not limited to: aircraft-related systems, and proprietary software systems (for example, FASTR, REDARS, Equipment Manager, CACTUS, CAMA)

• Prefer a proficiency in REDARS; researching parts, assemblies e.g., interchangeability, effectivity, technical drawing clarification, product revisions, accurate parts listing by researching engineering drawings, technical publications and other technical documents

Conflict Of Interest:

Successful Candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary