Technical Sales Specialist (Aftermarket)

About Us:

BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products for consumers - every day, around the world. We offer innovative technologies, service and parts, and years of global experience in corrugating, finishing; slitting and packaging; stationery; bookbinding and security documents. Customers rely on our machines to produce and convert items such as corrugated boxes, folding cartons, passports, notebooks, copy paper, board, and coated and other specialty papers. For more information, visit bwpapersystems.com.

 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

 

Job Description:

We are seeking a Sales Technical Specialist to support our Aftermarket Sales team by analyzing competitor data and developing strategic insights. This role involves equipping the Sales team with the skills and tools needed to compete effectively. The specialist will assess process-related issues, provide solutions, and guide both Sales representatives and customers on the advantages and disadvantages of BWP and competitive equipment. 

Key Responsibilities

• Provide leadership, coaching, and mentoring to the Sales team and less experienced Sales personnel regarding Baltimore products.

• Act as a technical consultant to prepare Sales representatives for customer visits.

• Assist in developing training materials for the Sales team on our Finishing products.

• Research main competitive equipment and develop educational materials (Knowledge Briefs) for the Sales team.

• Create persuasive counterarguments highlighting our products' strengths and exposing competitors' weaknesses.

• Serve as a liaison between customers, the Sales team, and the company on complex product questions.

• Report quality issues to Engineering and suggest corrective actions to prevent recurrence.

• Maintain positive relationships with customers.

• Prepare and submit reports as required.

Competencies

• Thorough understanding of the Sales process.

• Expert-level knowledge of BWP Finishing product lines and a firm understanding of ancillary products used in full-line systems.

• Consultant-level knowledge of printing, inks, and paper qualities to troubleshoot production issues.

• Proficiency with MS Office and the ability to learn and work with database systems.

• Excellent communication and interpersonal skills.

• Ability to independently solve problems while interacting with various teams.

• Capability to multitask, maintain a positive attitude, and be versatile and flexible.

Required Education and Experience

• High school diploma or GED; training/degree equivalent to 2 years’ technical college or bachelor’s degree in engineering preferred.

• 6+ years technical background, sales experience a plus

 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

 

Company:

BW Papersystems