Business Analyst

Job Title:

Business Analyst

Location:

CityScape

What you'll do:

The successful candidate will support Enterprise initiatives with the implementation of new products and enhancements to existing products and processes within the Payment and Digital space. This candidate will act as a Functional SME, having a clear understanding of the business needs, processes, change impact, and end user experience. The role will also be heavily involved in the testing of new products, enhancements, and changes, engaging with Quality Assurance and subject matter expert teams, helping to drive the conversations and observations on the quality of work and the overall success of our testing. The role partners closely with a cross organizational team to include the operations and product subject matter experts, business leadership, project management, IT partners and vendor partners.

What we are looking for:

• Perform as an analyst helping to identify, develop, and write business unit requirements to support the business unit’s project. Define system and functional requirements.
• Support the effort with a keen awareness of the projects timeline; facilitate meetings designed to produce the results needed; work closely with team members and independently to meet our plan.
• Ensure that we have a high attention to detail in our product and that we appropriately challenge and drive the intended results. Support the project throughout the development and testing efforts. 
• Directly support and lead testing, joining the SME business experts and project team. Help ensure that the teams understand the objectives and that the testing results are either in line with expectations and when they are not; help drive the conversation of what changes are needed and the priority of those changes.  
• Support interactive dialogue to troubleshoot issues and challenges.  Lead smaller scale business unit efforts (outside of EPMO ran projects) as the functional project lead.
•  Prepare summary communications at regular intervals on the project’s status. Help support larger scale projects by running a work stream in the same manner. 
• Participate in process improvement initiatives and help drive automation projects which are typically smaller in scale with an IT lead. Provide level 3 Functional SME support in the event of incidents.

What you need to have:

• Bachelor’s degree or equivalent experience
• 2-3+ years of direct, related experience in Treasury Management Service, Project Management, IT-Application Support.
• Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate knowledge in banking or financial services operations domain, experience writing business requirements working with subject matter expertise.
• Experience in documenting workflows, processes, functional designs, and managing a timeline/project task list and testing/implementation effort. 
• Knowledge of project management framework methodology is a plus.
• Intermediate payments knowledge to include payment types (ACH, Wires, SWIFT, RTP, Digital Assets) and file transfer protocol (FTP/SFTP) and API banking (helpful).
• Experience with ISO 20022 format and other payment formats is a definite plus.
• Knowledge of risk systems associated with transaction processing a plus. Knowledge of core banking/deposit systems a plus. 
• Vendor experience with FIS IBS Core, Actimize Fraud and Sanctions, Fiserv EPP, other wire system experience, Finastra Total Messaging is a plus.
• Experience in building reporting off varied data sets in a variety of formats.
• Comfortable using data to drive insights that lead to actionable next steps.
• Expertise with interrogating and visualizing data in excel, SQL, Power BI, Tableau a plus
• Vendor experience with Business and Consumer Online Banking applications is a plus.
• Excellent speaking and writing skills for internal and external audience (ex: sales or leadership)
• A beginner’s mindset that allows you to focus on continuous learning across a broad range of applications.
• Entrepreneurial spirit that enables you to align stakeholders to a shared goal and be resilient in the face of project obstacles or roadblocks.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an emp