Product Communications Senior Manager (Rare Disease)

Career Category

Corporate Services

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Product Communications Senior Manager

What you will do

Let’s do this! Let’s change the world! In this vital role you will lead the development and implementation of communications initiatives that advance Amgen’s medicine for Thyroid Eye Disease (TED), with a focus on HCP communications strategies to elevate awareness and engagement across the endocrinology and ophthalmology communities.

You will report to the Senior Director, Product Communications (Rare Disease) and manage the Manager, Product Communications (Rare Disease) dedicated to TED. You’ll collaborate closely with cross-functional partners (e.g., marketing, medical affairs, advocacy, clinical) to drive visibility through HCP-facing content, programs, and platforms, as well as consumer and patient community efforts.

This role will preferably be based in Deerfield/Chicago, IL (hybrid). Remote positions may be considered.

Responsibilities

Develop and implement integrated communications strategies that support brand objectives, with distinct tracks for HCP and patient engagement. Collaborate with commercial, medical, and advocacy teams.

Lead HCP communications efforts, including:

• Partnering with medical affairs to disseminate clinical data and treatment innovations.

• Creating materials to support scientific exchange, KOL engagement, and speaker bureau communications.

• Elevating Amgen’s presence in professional forums and symposia (e.g., ENDO, AAO).

• Supporting branded and unbranded HCP awareness initiatives across digital, social, and print media.

• Crafting HCP-specific messaging and FAQs in alignment with approved claims and scientific data.

Amplify brand presence across HCP channels, such a medical journals, industry trade publications, webinars and education events

Foster TED community engagement through social media, especially for patient audiences, including:

• TED and TEPEZZA social pages (emphasis on Facebook and Instagram)

• Content creation, curation, and community management

• Video content, including live events and testimonials

• Influencer mapping and engagement

• Performance optimization and analytics

Lead patient awareness campaigns and partnerships with advocacy organizations. Work closely with Amgen’s Patient Advocacy Team to ensure all patient communications reflect lived experiences and offer valuable resources.

Provide strategic direction to the product communications manager for both HCP and patient engagements, including:

• Social media programming

• Scientific congress support

• Awareness and milestone communications plans

• Earned and sponsored media efforts

Collaborate with the enterprise and corporate communications teams to:

• Integrate TED communications initiatives into broader corporate messaging

• Promote Amgen’s scientific leadership via Amgen.com, LinkedIn, and other professional networks

• Ensure consistent positioning across all stakeholder communications

Manage agency partners in developing multi-format content, including HCP- and patient-facing videos, infographics, and press releases. Oversee the review process to ensure scientific accuracy and regulatory compliance.

Prepare communications materials for brand initiatives, events, internal briefings, and media outreach. Craft media pitches and prepare spokespeople for interviews.

Anticipate and manage issues through the creation of holding statements, Q&As, and scenario planning.

What we expect of you

We are a