Financial Aid Director

Choose To Make A Difference

American Career College, we share a passion for students and transforming healthcare education! As a leader for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.  As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. 

 

You will make an impact by:

• Cultivating positive, supportive relationships within the Financial Aid team, including the Student Account Specialists.
• Working closely with lending institutions, guarantee agencies, and regulatory entities as well as building strong working relationships between other campus departments and university administration (UA).
• Engaging, motivating, and building an effective team.
• Reacting and adjusting quickly to change and be able to develop practical ideas for dealing with issues while collaborating in a customer-focused manner with other campus departments like Admissions, Registrar and Student Affairs.
• Actively serving as a member of the campus management team, and the overall College financial aid leadership team. In addition, this role must work collaboratively with the UA team responsible for repacks to ensure all complex or escalated student issues are resolved.
• Overseeing the campus Student Account function. This includes collections on student payment plans, providing students with documentation for tuition reimbursement, VA (Veterans Affairs) billing and providing external partners student billing statements for repayment.
• Monitoring enrollment and retention activities and goals and evaluates key indicators to forecast upcoming work volume and necessary resources, establishes plans to meet those needs, and communicates same to campus Executive Director and VP, Student Financial Services to obtain necessary approvals and successful execution of plans.

Your Experience Includes:

• 10 years customer service
• 7 years financial aid experience
• 5 years financial aid focused leadership experience

Education:

• Bachelor’s degree from an accredited College or University.

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Bonus Eligible

No

WCU Company Overview

Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.

WCU EEO Statement

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.