Public Benefits Specialis-Entry | Bilingual Preferred English/Spanish!

Initial Posting Date:

04/03/2026

Application Deadline:

04/11/2026

Agency:

Department of Human Services

Salary Range:

$3,798 - $4,954

Position Type:

Employee

Position Title:

Public Benefits Specialis-Entry | Bilingual Preferred English/Spanish!

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Bilingual Preferred – English & Spanish 

You do not need to be bilingual to apply for or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay. 

Opportunity awaits!

Step into a role where your efforts directly empower Oregonians to rise above poverty, become a key player in the Self Sufficiency Program and facilitate access to vital services that foster equity and well-being.

As a Public Benefits Specialist - Entry, you will work in our Northeast Portland office on NE Killingsworth Street assisting Oregonians in-person.

Summary of Duties

As a Public Benefits Specialist - Entry, you will:

• Be the first face of contact in most field offices for Oregonians and provide a welcoming environment for families to interact with the department.

• Support the infrastructure of the office by supporting the day-to-day operation.

• Assist Oregonians in person and by phone to resolve any questions or concerns by providing support with the online Oregon Eligibility application system, for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.

• Assisting Oregonians through a trauma informed lens.

• Perform financial duties including tracking, issuing, and accounting for all financial actions and requirements needed.

• Providing support for the business functions within the office.

Learn more about our programs, as your work providing services will be through the Self-Sufficiency Program (SSP).          

Minimum Qualifications

• Two years of experience working in a reception area or call center either interviewing to obtain information or providing customer service. This experience must have involved a high volume of work (e.g., data entry, assuring information on applications is complete and accurate, completing necessary documents, etc.); OR