Field Medical Operational Excellence Team Lead

ROLE SUMMARY

The US Medical Affairs (MA) Business Operational Excellence Lead- Field is an integral member of the US Medical Business Operations and US Medical Affairs Field Organization.  The lead is responsible for providing overall Business Operational Excellence management overseeing a team of Operational Excellence colleagues that support US Medical Affairs  Field teams.

They are a part of a working environment where colleagues understand and exhibit customer-focused medical professionalism with honor and integrity. The role reports to the U.S. Medical Affairs Business Operations Team Lead with strong dotted line to the US MA Field Medical Lead and close collaboration with the US Field Medical Leadership Team, Category US Business Operational Excellence Leads including Internal Medicine US Business Operational Excellence Lead Vx Business Operational Excellence Lead and SC Business Operational Excellence Lead as well as with other cross functional partners.   

This role will provide strategic and operational support for key priorities and deliverables across Field teams. The position will require the ability to lead execution aligned with strategic goals to ensure deliverables are on track and within budget.  This includes alignment across key stakeholders, influencing in a matrix environment, highly effective communication, conflict resolution, and sharing best practices within US Medical Affairs and US Medical Affairs Field Organizations as well as cross-functionally.

Key focus areas include:

People Management of Operational Excellence colleagues supporting:

• Field Medical Strategic & Operations Planning
• Field Medical Budget Management
• Process and Change Management Alignment with Operational Excellence colleagues & Field Teams
• Compliance
• Communication
• Risk Management
• Organizational Effectiveness
• Talent and Resource Management

Organizational Process & Change Management –Field Teams

• Leads continuous improvement efforts, adjusting in real-time and navigating complexity, change, conflict, and challenges.
• Aligns with leadership and leads change management initiatives and effective communication strategies with the organization. Examples include:
• Integration of new products and indications, i.e., via acquisition of new entities or advancement through internal clinical pipeline.
• New technology implementation

Medical Financial Management –Field Teams

• Overall Budget Management
• Oversees budget management for direct reports ensuring execution of budget process aligned with team’s accountabilities.
• Identifies risks/opportunities, and develops and drives mitigation plans
• Leads discussions with leadership and team members to analyze and interpret budget forecast and actuals information

Operating Plan

• Guides Operational Excellence colleagues to oversees and/or lead all aspects of developing the Asset or Field Operating Plan budget by translating medical strategies to tactics.  Ensures that timelines and deliverables are met.

Compliance

• Oversees Operational Excellence team compliance with training assignments by tracking compliance metrics, escalation of compliance concerns, communicating with Leadership, identifying exceptions, and ensuring team follow-through
• Oversees training endorsements for new training courses for Operational Excellence team

Performance Tracking

• Drives the portfolio of activities to ensure successful execution to plan and delivery of business imperatives.

BASIC QUALIFICATIONS

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

• Bachelor’s degree required, advanced degree (e.g., masters) highly preferred
• Relevant experience required: 8+ years with bachelor’s degree; 7+ with masters degree

PREFERRED QUALIFICATIONS

• >8 years of