DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

QUALITY ASSURANCE INVESTIGATIVE NURSE

Job Location:

Address: Division of Developmental Disabilities (DDD)
11526 West Bell Road, Surprise, Arizona, 85378

Posting Details:

Salary: $64,000.00 to $78,000.00 

Grade: 22

Closing Date: January 7, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a QA Investigative Nurse in District West. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. This is a critical DDD position that conducts on-site clinical health and safety visits to vendor sites all across northern Arizona. 

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation (OLCR), cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential duties and responsibilities include but are not limited to:

• Conducts on-site clinical health & safety visits to vendor sites for all health & safety concerns, Immediate Jeopardy or at the direction of the Div/AHCCCS QMU. Performs as the lead for the review/fact finding & participates in on-site visits while maintaining member confidentiality, participating in health & safety meetings, scheduled & unscheduled visits of placement settings, and service sites identified to have serious deficiencies.
• Works with appropriate regulatory agencies and conducts all mandatory required reporting. Provides all investigative documentation to the Division QMU Clinical Investigator to assist them in the investigative and severity determination process of the Quality of Care (QOC) Investigation. Follows up with vendors regarding Corrective Action Plan (CAP) Remediation follow-up. Reports all Health and Safety and QOCs to DDD QMU.
• Provide the vendor agencies, service providers and Division staff with ongoing training, technical assistance and continued on-site monitoring to reduce the likelihood of the incident reoccurring and promote vendor/provider regulatory compliance.
• Completes incident entry of the IR into IMS. Notifies key clinical triage personnel of incidents & notifies other depts who may need to conduct an immediate follow-up for the incident. Cross checks incident w/client app database & District Employee Directory to verify info.
• Answers incident reporting phone line, ensures calls are entered into IMS, follows up w/after hr emergency line designated contact to ensure all incidents are being entered. Conducts follow-up visits with vendors for written reports on incidents that were verbal n