Onsite Sr. Coordinator - Inventory Services

The Opportunity:

In this role, you will report to the supervisor of site services and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Austin, TX

Shift:  Monday–Friday, 8 am–4:30 pm

Hourly Rate: $25

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
• Time Off: Paid Time Off (PTO), and Company paid holidays,
• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,
• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,
• Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What we’re looking for: 

• Education: High school diploma or GED is required.
• Experience: 2+ year’s experience in material handling/inventory replenishment or customer service
• Collaboration Tool: Intermediate computer skills including Microsoft Office with proficiency in Word and Excel
• Solid understanding and experience in either shipping, inventory, or purchasing
• Excellent Customer Service Skills: displays a professional can do attitude
• High regard for safety, quality and adherence to protocols, policies and procedures
• Ability to self-manage and self-motivate, forward-thinking
• Prioritize tasks, and meet deadlines
• Knowledge of scientific products and services a plus
• Communicate effectively with both the customer and internal contacts
• Able to lift up to 30lbs
• Travel may be required to customer warehouse, either once a month or once per quarter

How you will thrive and create an impact:  

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
 

In this role you will:

• Associate will be responsible for tasks in inventory management (Consumables, chemicals, etc) and accurate inventory control, processing requests leading to inventory movement on and off site and fulfilling customer metric reporting.
• Implement inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.
• Provides daily customer service functions and communicates with the customer relative to inventory management.
• Responsible for all customer service-related functions including but not limited to order entry, reporting, maintaining metrics, and cost savings tracking.
• Performs shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections.
• Handles hazardous material and preparing shipping documentation and packaging requirements.
• Interfaces directly with customer point of contact, purchasing directors, facility directors and plant managers.
• Manages consigned, non-consigned, customer owned or 3rd party inventory.
• Utilizes Avantor and customer computer systems (SAP, Citrix, Intranet, Avantor Inventory Management Systems, and customer specific systems) in fulfillment of job duties.
• Meets goals and objectives: safety, performance and quality.
• Creates programs for enhanced service efficiencies.
• Documents change management.
• Responsible for desktop delivery of inbound packages to customer contacts
• Updating and maintaining Standard Operating Procedures.
• Perform other duties as assigned.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for di