Catering Sales Manager - The Little Nell

Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Job Description

Position Summary
A Catering Sales Manager is responsible for generating and securing new business opportunities for catering events, including weddings, corporate functions, and private parties. They work closely with clients to understand their needs, develop customized catering packages, and ensure exceptional service delivery. Additionally, they manage the sales process from initial inquiry to contract signing, while maintaining strong relationships with clients and vendors to drive revenue and meet sales targets. This position reports to the Director of Sales.

The budgeted salary range for this position is $85,000 to $95,000 annually + commission. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus. 

Job Posting Deadline
Applications for this position will be accepted until February 15, 2025.

Essential Job Functions
•    Generate catering business using proactive sales activities in accordance with established hotel brand standards
•    Responsible for the communicating details to assist in the successful execution of catering events
•    Prospect for new business through solicitation, networking and cold calling
•    Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events
•    Meet or exceed established monthly, quarterly and annual targeted sales goals and profit margins
•    Maintain an active list of accounts to ensure continuous relationship development
•    Develop and execute monthly focused and aggressive action plans
•    Administer catering operations to include, but not limited to, guest service needs, soliciting accounts, negotiating contracts, merchandising, planning, systems management and forecasting
•    Communicate event details and requirements with and provide input to team members to execute catering events effectively
•    Evaluate guest needs and industry competitive set to provide input for operational changes necessary to ensure guest satisfaction
•    Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand benchmark
•    Other duties as assigned

Qualifications

•    Bachelor's degree from four-year college or university
•    Three years related experience and/or training; or equivalent combination of education and experience

Knowledge, Skills & Abilities 
•    Proficient knowledge in sales and catering
•    Knowledge of sales package prices and market trends
•    Adept at addressing and resolving customer and employee concerns swiftly and professionally
•    Skilled in creating exceptional guest experiences through personalized service and attention to detail
•    Effective at prioritizing tasks, organizational skills and maintaining efficiency during high-volume periods
•    Capable of overseeing multiple functions simultaneously in a fast-paced environment
•    Able to adjust to changing business needs
•    Ability to read and comprehend simple instructions, short correspondence, and memos
•    Ability to write advanced correspondence
•    Ability to work cross functionally as a team player
•    Ability to effectively present inform