Residential Mortgage Specialist

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

The Residential Mortgage Specialist is responsible for expanding and deepening customer relationships by identifying customers' needs and matching their needs with selections and resources within the colleague's assigned business line and across all business lines of Associated Bank. Responsible for the origination of complete and compliant consumer loan applications for existing and new Associated Bank customers, through the referral process from bankers/mortgage originators, inbound calls, and online applications. Assist in the expedient processing of loan applications through regular communication with borrowers, branch partners, and Associated Bank loan fulfillment staff. Responsible for expanding and deepening customer relationships using all channels (Inbound calls into LENDABC, Direct to Consumer, LO partner, Branch partner, Online, and Virtual Sales) identifying customers' needs and matching their needs with financial solutions and resources within the colleague's assigned business line and across all business lines of Associated Bank. This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.


Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.

Candidates located in the Green Bay market are strongly preferred. 

This person will,

• Originate loans as appropriate. Demonstrate excellent judgment and effective communication with customers, prospects, loan officers, loan processors, loan underwriters, and title companies (closing agents).

• Conduct loan pre-qualification interview on behalf of customers. Explain and recommend the most appropriate loan programs, based on a pre-qualification interview. Maintain a file of loan prospects who do not immediately result in a formal application, follow-up and build relationships with prospects to win their business.

• Accept loan applications from borrowers and provide all required application disclosures. Ensure that loan applications are complete and compliant with Associated Bank’s loan policies, regulatory and legal requirements, industry and investor guidelines. Maintain open lines of communications with applicants and follow up timely as necessary. Submit loans to the loan processing unit timely and monitor the processing of the loan in accordance with Associated Bank’s policies and procedures.

• As a lending subject matter expert assist in the coaching, training and dissemination of information in the absence of the manager.

• Follow up on leads generated through personal efforts, outbound calling, branch referrals, marketing promotions, Virtual Sales, and Online. Achieve sales goals established for the position.

• Promote loan programs primarily by collaborating with internal colleagues and referral sources.

• Identify customer needs, cross-sell other Associated Bank products and services and refer customers to business partners within retail banking division and across lines of business to colleagues who can best meet those needs.

• Conduct all loan solicitation, origination, processing, and closing within the regulations of ECOA, RESPA, and other regulatory requirements.

• Prepare records and report out as requested regarding loan solicitation, origination, and closing activities.

Requirements
Education

• Associate's Degree or equivalent combination of education and experience Required

Experience

• 2-4 years Residential loan origination, consumer lending, processing or credit with a financial institution or mortgage banker/broker Required

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

• Retirement savings including both 401(k) and Pension plans. 

• Paid time off to volunteer in your community. 

• Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 

• Competitive salaries with professional development and advanceme