Principal Experience Architect

On Team Xbox, we aspire to empower the world’s 3 billion gamers to play the games they want, with the people they want, anywhere they want. Gaming, the largest and fastest growing category in media & entertainment, represents an important growth opportunity for Microsoft. We are leading with innovation, as highlighted by bringing the Game Pass subscription to PC, bringing Xbox to new devices with Cloud Gaming, and our recent acquisition of Activision Blizzard King creating exciting new possibilities for players.  

The Xbox Experiences and Platforms team is home to the design and engineering work that makes this vision possible, building the developer tools and services that enable game creators to craft incredible experiences, the commerce systems that connect publishers with their audience and help gamers engage with their next favorite games, the platforms on which those games play at their best, and the experiences that turn every screen into an Xbox. 

The Xbox Design team is looking for a Principal Experience Architect to join our team as an Experience Architect. Our Experiences Architects (XAs), play a pivotal role in shaping the future of gaming experiences across Xbox platforms. They bring deep expertise in user experience, product design, and emerging technologies to drive innovation and focus on elevating customer experience to ensure we deliver on our mission. The role will focus on the intersection of Gaming and AI and report directly to the Head of Design.

Candidate should be well versed in product development cycles, can bring user-centered design processes to bear, has AI co-design experience, and has a diverse and extensive portfolio. We will look to this person to articulate a design point of view, inspire the team, and resolve the best course of action in partnership with User Research and Data Science.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

What we (you’ll) do -  

Our XAs are committed to a set of core tenets that we believe will empower our team as a collective –  

• Being Pathfinders – We are curious, motivated learners and leaders who pioneer and elevate customer experience.  

• Supporting and Accelerating - We are force multipliers, engaging at many altitudes, and paving the way for others. 

• Influencing Through Making – We believe in the power of design storytelling to articulate customer journeys and bring ideas to life. 

• Collaborating Across Organizational Pillars – We work closely with design leaders, engineers, researchers, and product teams to craft cohesive and impactful experiences.  

• Elevating Quality and Craft - We work together to drive broad coherence, and experiential singularity that delivers exceptional experiences across endpoints.   

• Defining Effective Processes – We identify opportunities and define mechanisms that drive efficient and effective collaboration and empower our teams to deliver on our mission as an organization.  

• Embodying a