Casino Porter Environmental Services (Union)MGM National Harbor

The SHOW comes alive at MGM Resorts International 

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.  

THE JOB: 

The Casino Porter is responsible for maintaining the cleanliness and overall appearance of the casino floor, public areas, and restrooms. This role involves ensuring that the casino provides a welcoming and hygienic environment for guests and employees. The porter works closely with other housekeeping and maintenance staff to meet high standards of cleanliness while adhering to safety regulations.

STARTING PAY: $18.75/HOUR

SCHEDULE: (Varying shifts) 11:00am-7:45pm/ 7:00pm-3:45am/3:00am-11:45am

THE DAY-TO-DAY: 

• Cleaning and Maintenance: Ensure all areas of the casino, including gaming floors, lounges, hallways, and restrooms, are kept clean and orderly. Duties include sweeping, mopping, dusting, vacuuming, and emptying trash bins.
• Restroom Upkeep: Regularly clean and sanitize restrooms, restock supplies (toilet paper, soap, paper towels), and ensure the cleanliness is maintained throughout the shift.
• Trash and Waste Management: Empty trash and recycling bins from public areas, casino floors, and back-of-house locations, and dispose of waste properly.
• Spill Response: Promptly respond to spills or other hazards on the casino floor to maintain a safe environment for guests and employees.
• Equipment Handling: Operate and maintain cleaning equipment such as vacuums, floor scrubbers, and other housekeeping tools, ensuring they are used safely and stored properly after use.
• Customer Assistance: Provide courteous and prompt assistance to guests who may have questions or require directions. Serve as an ambassador for guest services while maintaining focus on cleanliness.
• Stocking and Inventory: Monitor and replenish supplies such as hand sanitizers, cleaning products, and restroom materials, ensuring adequate stock levels at all times.
• Safety and Compliance: Follow all safety guidelines and protocols, including the use of personal protective equipment (PPE), and report any unsafe conditions or maintenance needs to the supervisor immediately.
• Special Projects: Assist with cleaning duties related to special events, deep-cleaning tasks, and other projects as needed by management.

 THE IDEAL CANDIDATE: 

• High School Diploma, GED or equivalent
• At least 6 months Customer Service Experience
• Strong Communication skills
• Customer service oriented
• Ability to handle multiple tasks at once.
• Strong attention to detail.

 THE PERKS & BENEFITS: 

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. 

• Free meals in our employee dining room 

• Free parking on and off shift 

• Healthcare, financial, and time off benefits 

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community 

Are you ready to JOIN THE SHOW? Apply today!