Assistant Director, Student-Athlete Medical Support Services

Job Summary/Basic Function:

This position manages day-to-day activities to ensure the department is running efficiently and meets the expectations and needs of customers and staff. Assists with the management/administrative aspects and has operational control of a range of projects. May work on assignments related to project development and management initiatives, internal operating procedures, business processes and policies.

Level Scope:

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

Essential Functions:

● Serve as a primary liaison between the athletic insurance office and student-athletes.
● Collect and interpret injury documentation to supply insurance companies with proper information to submit claims.
● Analyze primary insurance coverage packages to determine best course of action following an injury/accident.
● Assist the Director, Medical Insurance in tracking medical bills from submission through payment, to ensure they are being processed efficiently.
● Communicate with student-athletes, parents, certified athletic trainers, ISMI, insurance providers, and risk management to problem solve claim issues and help provide any additional documentation needed.
● Assist with identifying cost savings measures, including in-network appointment, provider contracting and payment effeciencies.
● Act as a contact in the recruiting process to help identify incoming student-athlete’s medical background and proposed course of action.
● Create and present student-athlete education for insurance policy guidelines for each team annually.
● Manage and track all prescription charges through pharmacy charge account (Albertsons).
● Act as a point of contact for all NCAA post-eligibility plan claims
● Research and identify coverage plans that best fit the changing landscape of college athletics (ie: Revenue sharing)
● Assist the Head of Sports Performance, Health and Wellness with special projects.
● Help oversee the management and renewal process for all athletic department staff CPR certification, as well as all ATC Board of Medicine licenses and CEU credits.
● Perform other duties as assigned.

Knowledge, Skills, Abilities:

● Ability to multitask and delegate.
● Excellent oral and written communication skills.
● Demonstrated ability to work well under pressure and with tight deadlines.
● Ability to perform a wide range of duties and tasks.
● Ability to interact effectively as a member of a team and work collaboratively with faculty and staff.

Minimum Qualifications:

Bachelor's degree or equivalent experience.

Preferred Qualifications:

● Master’s degree in athletic training, kinesiology, physical therapy, health sciences or the like .
● Strong understanding of insurance networks and coverage packages.
● Proficient in using excel and specific injury tracking software such as Smartabase and Teamworks.
● Good understanding of medical terminology and insurance practices.
● Two (2)+ years of experience working in collegiate athletics.

Salary and Benefits:   Salary starting at $50,065.60 annually and is commensurate with experience. Boise State University provides a best-in-class benefits package, including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 9.27% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees