Financial Counselor FT Days

Job Description:

• Explain financial requirements and insurance/third party payor hospitalization benefits to the patient or responsible party
• Interpret and provide information regarding patient’s copayment responsibilities and any applicable coinsurance, deductible and lifetime maximums
• Collection of patient liabilities

• Arrange and follows up on payment plans for patients
• Apply appropriate Community Benefit and Prompt Pay discounts as applicable
• Meet with patients who are Medicare exhausted and evaluate for additional payment source
• Meet with patients who do not have the proper benefits for behavioral health services and evaluate for additional payment source
• Review long length of stay patients to ensure proper coverage
• Follow up on missing insurance/financial forms identified by Registration team
• Completion of Missed MSP questionnaire to complete insurance bundle for billing preparation

Special Requirements:

• minimum 3 years of insurance benefit experience required
• Epic experience preferred
• Health Insurance Navigator Certification preferred

Schedule: 40/80 Full Time Days - Mon-Fri 8a-4:30p

You are being hired to replace a striking employee. For the purposes of the National Labor Relations Act only, you are classified as a permanent replacement for that employee. That means that we intend to employ you as a ‘regular’ employee. You will not be terminated solely for the purpose of reinstating strikers whom you have replaced unless reinstatement of those strikers is required by, or agreed to as part of a settlement with, the National Labor Relations Board, a court of competent jurisdiction, or the provisions of a strike settlement agreement between Butler Hospital and the Union.

Your employment at all times is subject to the standards of performance and conditions of employment applicable to employees of Butler Hospital.

• Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

  EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

  Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

  American