Administrative Assistant II

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls more than 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.

Under general supervision, this staff member will provide complex administrative support in the College of Health Professions. This position requires the development of comprehensive knowledge of tasks involving database management, budget preparation and administration, travel reimbursement, basic supply requisitioning, purchasing, meetings/events organization, inventory management, as well as the general oversight of multiple priorities in a fast-paced work environment. The employee will acquire basic awareness of admission requirements for all academic programs, and additional work at the direction and with the supervision of the Department Chairperson. 

• Organize and maintain files/reports for multiple purposes, including: personnel, budget/purchasing reports, and inventory. Develop and maintain Excel spreadsheet databases and produce reports under supervision. Maintain department budget with responsibilities for processing and monitoring financial transactions. Review and approve travel expense reports for faculty and students. Arrange and coordinate department meetings and events for the department. Attend meetings as requested for sign-in support, minute taking, and general trouble shooting. Assist with departmental and faculty supply purchases using the P-Card, ensuring compliance with procurement policies and accurate documentation. Responsible for managing TU Foundation accounts and overseeing the faculty grants, ensuring compliance with financial policies and supporting the effective allocation of funds.

• Provide excellent customer service including answering phones and responding to program inquiries. Triage students, faculty, and visitor needs within the department, providing basic information based on department programs, college, and university policies and procedures and making appropriate referrals when answers are not available in the department. Handle incoming/outgoing correspondence and draft routine communication of a general and non-technical nature to faculty, staff, and students. Monitor classroom technology issues, maintenance issues and report to proper department.

• Oversee office operations, including internal communication, operational support, and guidance to student employees and other staff as needed. Follow-up on pending issues and deadlines with faculty, staff, students, and college/university employees. Maintain confidentiality and discretion with human resource-related tasks.

• Manage department equipment inventory, including coordination of equipment purchases, maintenance, tagging, disposal. Oversee iPads, Swivels, and equipment lending programs.

• As needed, assist with schedule building in CLSS, room reservations, parking, adjuncts, offload and additional compensation contracts.

• Support department with other administrative duties as needed.

Required:

• High School diploma or equivalent.
• Three years of experience providing administrative support.
• Strong communication skills.
• Ability to work collaboratively and independently and interact with the public, empl