Director, Visa Consulting & Analytics

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The VCA team seeks a Director to join our Risk Practice and play a role developing and delivering high-impact projects for Visa’s clients in North America. The Risk Practice advises Visa clients and ecosystem partners on core risk management areas for card portfolio management, including originations strategies, underwriting, fraud, authorizations, credit line management, and collections. The selected candidate will serve as an SME risk advisor to clients on issues across the consumer and small business credit & payments lifecycle, with a special emphasis on Identity Risk Management including Application Fraud, Synthetic Identity Fraud, and First-Party Fraud.

The Director will identify & develop new client opportunities, manage projects within the practice, and serve as a thought leader to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and unique business partner. 

Essential functions include:

Serve as an internal and client-facing SME on application fraud and identity risk management for consumer and small business card issuers in North America, as well as other ecosystem partners (e.g., acquirers, fintechs). Provide industry knowledge on trends, data sources, leading vendor solutions, tools, technologies for authentication purposes, best practices, and emerging threats related to application fraud. 

Participate in the sales process to qualify opportunities and, using a consultative approach, guide clients to the correct engagement type to address their needs. 

Collaborate cross-functionally with Visa’s internal risk team to prioritize initiatives, qualify opportunities, and develop project estimates based on customer need.  

Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients. 

Proactively engage with Visa teams in regular strategic & planning discussions. Cultivate and manage a pipeline of work across our core consulting segments. 

Deploy frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges. 

Build solutions and actionable insights that will help clients to manage risk in their portfolios 

Partner with peers in other functional areas (e.g., Visa Risk, Digital Practice, Strategy Practice) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources 

Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments 

Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients 

Develop and deliver client-ready presentations in collaboration with junior and senior resources on the team

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools (“AEDTs”) may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Qualifications

Basic Qualifications

10 years of work experience with a Bachelors Degree or at leas