Senior Business Analyst

Job Description

Business Analyst will serve as a liaison between the business and IT communities to help develop mobile app solutions.  In collaboration with Product Owners, Business Partners, UI-UX, vendors and technical teams, BA will analyze the current / future app state, elicit and document detailed requirements, establish feature/epic/story scope, facilitate end product user acceptance. BA will continually seek opportunities to increase business satisfaction, deepen client relationships, and effectively manage customer expectations. 

Requirements

• 7-10+ years of professional work experience with the latest 5-7+ years being in a role of Technical Business Analyst, Software Business Analyst, System Architect or similar. Will consider strong candidates with the latest 4-5 year in BA role.
• Performed typical BA activities: gathering and documenting requirements, writing user stories and epics, refining tickets, defining acceptance criteria, creating flow diagrams (e.g. screens, data, process, sequence, business)
• Produced typical BA deliverables: User Stories/use cases, Epics, diagrams (data, sequence, business), process models, wireframes, functional and technical specification, BRD/URD, Screen flow/Journey map, UAT/Demo
• Exhibits strong soft skills typically required in a BA role (e.g. active listening, propose alternatives, communicate complex information, issues, and potential solutions, has strong problem-solving / analytical skills and techniques, strong written and verbal communication skills)
• Has strong passion for BA line of work and shows curiosity, diligence and integrity
• Understands business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
• Organized, detail-oriented, self-starter with the ability to prioritize work, self-manage and make trade-off decisions
• Prior experience on the projects with Agile methodologies
• Able to foster collaboration across disparate, cross-functional teams and to establish and maintain a high level of trust and confidence with colleagues and clients
• Experienced in interaction with QA teams to triage and prioritize defects and formulate an action plan to closure.
• Experience with UI Application
• Experience working in a consumer-based application environment with front and back end exposure
• Highly desired to have domain knowledge of the mobile app, general knowledge of the mobile technology and familiarity with iOS/Android features.
• Understanding of QSR or retail technologies
• Experienced with large projects, large number of stakeholders, multi-locations/global footprint
• Familiar with JIRA & Confluence 

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire br