Sr. Field Clinical Engineer

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. 

Position Summary:

The Senior Field Clinical Engineer (Senior FCE) is responsible for serving as the senior technical and clinical liaison between physicians and the company, with expertise spanning clinical research, product development, field technical services, and training. This effort includes, but is not limited to, IDE clinical trials, feasibility studies, post-market studies, technical troubleshooting, and new product feature development. This individual works with Sales, Marketing, Regulatory Affairs, Quality Assurance, and Product Development to ensure the highest standards of clinical support, patient safety, and scientific excellence. The Senior FCE is additionally expected to mentor and develop junior Field Clinical Engineers.

Essential Functions:

Clinical Research

• Assist in the selection, training, and monitoring of clinical sites for feasibility studies and IDE clinical trials as it relates to SCS system deployment, programming and ongoing patient support
• Conduct and coordinate field research activities, including patient fitting, interviewing, and data collection
• Facilitate and assist with investigator-initiated and company-sponsored protocol generation
• Recruit and nominate study investigators, research centers, and clinical sites in coordination with clinical operations
• Organize and provide support for study sites, including patient procedures, scheduling, and follow-up documentation
• Coordinate data collection and resolve study- and technology-related issues at clinical research centers

Product Development

• Serve as a liaison between Product Development and physicians for clinical device feedback and improvement recommendations
• Coordinate and conduct clinical device testing, beta testing, and in-house testing of new products
• Provide structured feedback on device usage and recommend design improvements and product iterations
• Develop and refine clinical protocols in collaboration with internal teams and physicians

Publications & Presentations

• Assist with submission of research findings for scientific presentations and congresses
• Collaborate with the company and physicians to support the development of PowerPoint presentations
• Assist with abstract and manuscript preparation, including literature review and data synthesis as needed
• Conduct literature searches and contribute to generation of technical memos and marketing literature reviews

Training & Field Education

• Conduct individualized clinical research education and training with physicians and clinical staff
• Assist with field training and onboarding of sales team members on programming methods and clinical protocols
• Support physicians with technology utilization, engineering guidance, and clinical application

Field Technical Services

• Follow up on and resolve reported technical issues in the field in a timely manner
• Troubleshoot complex field technical problems and respond to issues that may affect patient safety
• Document technical problems thoroughly and escalate appropriately per company procedures
• Collaborate with Product Development and Quality Assurance to investigate and resolve product-related issues
• Communicate technical findings and explanations clearly to clinic personnel and internal stakeholders

Marketing Support

• Assist in identifying key opinion leaders and influential clinicians in the field
• Help identify new technologies and emerging directions for existing and future product lines
• Review and provide clinical feedback on marketing materials for accuracy and relevance

Sales Support

• Assist the sales team in identifying and targeting physicians for clinical programs
• Facilitate device programming support in the field as needed
• Work collaboratively with sales management to identify and resolve field issues
• Coordinate data collection efforts in support of sales and clinical objectives

Mentorship & Leadership

• Serve as a mentor and resource for junior Field Clinical Engineers, providing guidance on clinical, technical, and profes