Scheduled Hours

40

Position Summary

Assists with the day-to-day supervisory responsibilities for clinical office staff, which provide clerical/clinical support for department/division.

Job Description

Primary Duties & Responsibilities:

• Assists with supervisory clerical/clinical staff, including efficient workflow and adequate coverage.
• Ensures equipment is maintained adequately.
• Requests and monitors medical and clerical supplies.
• Assists with interviewing, screening applicants and orients new staff.
• Prepares various schedules, literature searches and requests journal articles and retrieves books for physicians.
• Arranges meetings and assists with maintaining office policies.
• Performs secretarial duties, such as typing, medical transcription, filing, and routing telephone calls.
• Schedules patient appointments when needed.
• May assist with budgets or reporting.
• Assists with evaluations, recommendations and or disciplinary actions for personnel supervised.

Working Conditions:
Job Location/Working Conditions

• Normal office environment.

• Patient care setting.

Physical Effort

• Typically sitting at desk or table.

• Repetitive wrist, hand or finger movement (typing).

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Medical Technologists (AMT), Certified Medical Assistant - National Healthcareer Association (NHA), Medical Assistant - American Association of Medical Assistants (AAMA), Registered/Certified Medical Assistant - American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) - American Association of Medical Assistants (AAMA), Registered Medical Assistant - American Medical Technologists (AMT)

Work Experience:

Medical Office Setting (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Medical Assistant certification/registration-eligible graduate or be scheduled to graduate from an accredited medical assistant program; substitutions include graduate of an accredited nursing program (such as RN/LPN). Ability to show proof of a Medical Assistant registration/certification or complete Medical Assistant registration/certification within six months of hire date (or within a shorter time frame if noted by hiring manager).  Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Online proctored exams are not sufficient to meet the credential requirement.
• Basic Life Support certification must be obtained within one month of hire date.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Clinical Support, Communication, Conducting Interviews, Equipment Maintenance, Medical Terminolog