Entry Level Customer Service Assistant

Company Description

Lumina Agency Inc is a forward-thinking company committed to professionalism, organization, and exceptional client experience. We believe that a well-structured front office is essential to the success of any organization. Our team values clear communication, reliability, and a polished work environment where every individual contributes to a positive and productive workplace.

Job Description

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our Atlanta team. This role is ideal for individuals looking to start their career in a professional business environment while gaining hands-on experience in customer interaction, administrative support, and internal coordination.

The successful candidate will play a key role in supporting daily customer service operations and ensuring a positive experience for clients through accurate information, timely responses, and organized processes.

Responsibilities

• Assist customers by providing clear and accurate information regarding services and processes

• Handle inquiries via phone, email, and internal systems in a professional manner

• Support internal teams with documentation, data entry, and follow-ups

• Maintain accurate records and update customer information as needed

• Ensure all interactions align with company standards and procedures

• Assist with day-to-day administrative and operational tasks

Qualifications

• Strong verbal and written communication skills

• Professional attitude with a customer-focused approach

• Ability to multitask and manage priorities effectively

• Strong attention to detail and organizational skills

• Basic computer proficiency and ability to learn internal systems quickly

• Reliable, punctual, and eager to develop professionally

Additional Information

• Competitive salary ($40,000 – $43,000 per year)

• Growth opportunities within a structured and expanding company

• Professional training and skill development

• Supportive team environment

• Stable full-time position with long-term potential