Senior Proposal Writer

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Group Retiree Solutions (GRS) is a core component of the Aetna Medicare Organization. Our vision is to develop an industry-leading group retiree health care business by delivering unrivaled value to our plan sponsors and their members. We aspire to provide personalized, member-centric care that treats retirees like human beings during a sensitive chapter in their lives. We work as a strategic partner that is uniquely committed to helping our clients reach their benefit goals. Imagination, innovation, accountability and teamwork, with an emphasis on structure and process, drive us to deliver unparalleled results.

We are seeking a new colleague within the Retiree Market Sales Support (RMSS) team. This position is a key driver of additional Medicare Group Retiree growth opportunities as we partner with Sales, Underwriting, Product, Marketing and Commercial business partners in responding to new proposal requests. The successful candidate will be responsible for the management of RFP, RFR and / or RFI responses for complex proposals, questionnaires and surveys. The position requires a hands-on approach to resolving proposal issues through project management, research, data gathering and analysis. The position requires a high degree of attention to detail, excellent verbal and written communication skills as well as the ability to problem solve in a fast-paced environment. This role sits within a nimble team of professionals with a proven ability to meet aggressive turnaround times and manage multiple projects in tandem.

#GRS

The Senior Proposal Writer is responsible for:

• Developing customer-focused, strategically positioned proposal responses for the Medicare Group Retiree business.

• Applying in-depth knowledge of the Proposal field to offer feedback for decisions and innovation strategies that enhance organizational growth.

• Gathering information from relevant systems to complete increasingly challenging requests for proposals including financials, network and access data, product and benefit solutions, STARs and clinical information and sample materials.

• Customizing questionnaire responses based on case-specific quote strategies and customer priorities.

• Conducting thorough research to create questionnaire responses where a standard response does not exist.

• Writing and editing in accordance with company brand standards, plain language and internal style guide standards while applying research and data gathering skills.

• Interpreting and understanding the needs of the customer.

• Collaborating with other team members to create a compelling, well-articulated value proposition that aligns Aetna's products and programs with the customer’s strategy.

• Utilizing the proposal database and established department workflows to respond to questionnaires or ad hoc proposal requests.

• Project management accountability ensuring the quality and timeliness of publishes responses.

• Developing and maintaining strong relationships with our field organization and subject matter experts.

• Applying the principles of grammar, mechanics and spelling in written work.

• Assisting with the development and implementation of results-based programs and innovative initiatives for the RMSS area, under general supervision.​

Required Qualifications

• 3-5 years of experience with writing and managing proposals.

• 3-5 years experience with the healthcare industry, health insurance and/or Medicare.

• Proficiency with Microsoft Office products (e.g.; Word, Excel, PowerPoint, Outlook, Teams).

• Demonstrated ability to effectively communicate and negotiate across the business.

Preferred Qualifications​

• Experience with Loopio, MPDT, Proposal Tech, or other procurement tools.

• Excellent written and verbal communication skills.

• ​Organized, detail-oriented, and able to multi-task.

Education

• Bachelor's Degree or equivalent work experience.

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