Senior Ecommerce Sales Engineer

Job Description:

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. 

Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global

Most Loved Workplaces®.

As a Sales Engineer, you will act as the ecommerce expert between lead generation representatives and Deal Closers. Your mission will be to strategically assess which potential clients could make excellent Pattern partners - auditing prospective partner performance across Marketplaces in different regions, understanding the market growth opportunity through conducting thorough research and providing accurate commercial forecasting to estimate growth potential. Working closely with the global Sales team, you will also be interacting with colleagues all over the world including EMEA, APAC and Middle East. This is a full-time role based in Lehi, Utah.

Frequently Asked Questions

What is a day in the life of a Senior eCommerce Sales Engineer?

• The Senior eCommerce Sales Engineer supports the sales team in 

  • Acquiring new brand partners through identifying high potential accounts

  • Building data-driven, compelling business cases that engage brands and set the right expectations that Pattern can deliver on

  • Working across sales, ads, data science, brand mgmt, finance, and other teams to drive strategies that assist in closing new brand partners

  • Being the subject matter expert on Amazon (& other marketplaces) and Pattern capabilities such that Account Executives always want you on calls to drive confidence in Pattern expertise & the ability to grow their brand

  • Supporting a smooth transition from sales to brand management

• Proactively coordinate with various stakeholders (domestically & internationally) to prioritize and drive innovative projects 

• Present business cases in the most professional way to potential accounts (VPs, CEOs, other executive teams, look the part, sound like the part, demonstrate our tech at the highest levels)

• Serve as an expert on all things eCommerce / Amazon to assist in closing deals

What will I need to thrive in this role?

• 3+ years experience in eCommerce – preferably working in eCommerce at a brand or working for a marketplace (e.g. eBay, Amazon, etc.) on the brand mgmt side (i.e. 1P)

• Deep understanding of 1P strengths & weaknesses and economics

• Understands key success metrics for a brand in an eCommerce environment

• Translates data into insights and effectively communicate them with senior stakeholders

• Analytical - experienced with Excel/Google Sheets and building presentations to communicate with executives

• ​​Communicates in a clear, concise manner and can tailor messaging to the audience (e.g. exec level vs. mid-level mgmt level)

• Prioritizes daily activities to ensure materials are prepped for highest priority potential accounts and reps are prepped with insights

• Understands the context and pain points of various accounts to tailor messaging, decks, etc. to meet those needs

• Works efficiently cross-functionally; builds relationships and leverages expertise of various departments to build better business cases and/or reinforce Pattern capabilities

• Has a solid grasp on industry stats/Pattern proof points and process qualitative/quantitative data to create value for potential partners and stays up-to-speed on industry trends and Pattern capabilities to drive value for brands