Senior Client Solutions Manager, Enterprise Solutions Group, LinkedIn Marketing Solutions

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This position is based in New York.  

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.  

LinkedIn Marketing Solutions: We help businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. We are investing in the Content Marketing ecosystem through various thought leadership initiatives that will enable us to capture the opportunity that the market provides.    

The Enterprise Solutions Group, LinkedIn Marketing Solutions, is searching for a Senior Client Solutions Manager to manage relationships with our largest and often most complex customers. This person will leverage their knowledge of digital and social media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients. The Senior Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Senior Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.    

Responsibilities:    

• Build trusted relationships with clients by proactively understanding customer pressures, objectives and challenges and identifying solutions that will address each area of need  

• Consult on, and build, client media programs and campaigns, including audience targeting, products, ad formats/channels/partners, content best practices and measurement solutions  

• Partner with internal cross-functional teams across Insights, Content Solutions, Measurement and Operations to maximize marketing impact on LinkedIn 

• Consult and advise customers and agency partners on re-investment and new-investment strategies  

• Educate customers and partners on new products, partners, technology, campaign manager tool capabilities and LinkedIn best practices 

• Serve as voice of the customer and field to collaborate with LinkedIn product teams to improve offerings and drive scaled adoption 

• Operationalize scaled servicing motions across your business and region to drive efficiencies  

Qualifications

Basic Qualifications:  

• BA/BS degree or equivalent practical experience    

• 5+ years of experience in advertising, marketing, or sales     

• 3+ years of media sales or digital media account management experience  

Preferred Qualifications:    

• 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Adwords, SEO/PPC, ad exchange/trading desks)    

• Demonstrated ability to understand marketing & digital media metrics    

• Ability to conduct regular forecasts and reports    

• Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions  

• Demonstrated understanding of internet advertising technology and marketing automation    

• Know-how of the digital industry landscape    

• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision    

• Strong customer engagement and stakeholder management skills, ownership of agency and client relationships  

• Ability to build insights-backed stories to support strategic business reviews and investment recommendations  

• Ability to work independently and collaborate cross-functionally    

• Demonstrated commitment to understanding and prioritizing the needs of the custo