Customer Order Administrator

Are you an emerging talent looking for an opportunity to learn new skills and grow? Join our  dedicated team of motivated professionals who share a collective passion for progress and excellence!

As our Order Administrator you will  be entering and handling of customer orders via the business/ERP systems accurately and in a timely manner and keep Sales Offices continuously updated on the status of the orders

 

In this Role, Your Responsibilities Will Be:

• Ensure the on-time and complete entering of multi-BU orders in the ERP system
• Check trade compliance issues for each order
• Generate order acknowledgements 
• Expedite factories and make sure items are delivered on-time and complete
• Keep a close contact with internal customers/Sales Office to inform of any delays and problems
• Keeps the Sales Office informed at all times of the status of all orders and provides correct and on time answers to all queries regarding the ongoing orders
• Provide constant status updates to European Sales Offices
• Conduct data management activities using the ERP system
• Maintain accurate and updated Business Systems (CRM, JDE, OCM, etc)
• Follow up on orders to make sure they are produced and shipped on time
• Manage the common mailbox and ensure all emails are actions in a timely manner

 Who you are:

You enjoy keeping in contact with the client regarding their order status and additional information, ensuring the client’s needs are being met in a timely manner. You consistently apply a business driver and marketplace focus when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators.  You serve as a partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.

For This Role, You Will Need:

• University degree
• 2+ years’ experience in a customer service role
• Languages: English – advanced level 

 Preferred Qualifications that Set You Apart:

• Good communication skills and being customer-focused;
   

Our Offer to You

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work-from-home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers who share the same interests, promote diversity and inclusion, and positively contribute to communities around us.
 

WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please