Account Manager Independent Grocer

Job DetailsJob Location: Corporate Headquarters (Sewell, NJ) - Sewell, NJ 08080Position Type: Full TimeSalary Range: $65,000.00 - $95,000.00 SalaryTravel Percentage: NegligibleJob Shift: DayJob Category: SalesAbout Us

Founded in 1959, Delaware Valley Floral Group (DVFG) has grown from a small family business into one of the nation’s largest floral distribution companies. For more than six decades, we’ve delivered premium fresh flowers and floral supplies to retail florists, event designers, and supermarkets across the country.

We aim to be our customers’ most valuable supplier — and we believe our employees are the key to making that happen.

About the Role

The Account Manager, Independent Grocer serves as the primary point of contact for FreshBlooms assigned accounts, building strong relationships and ensuring customer success. This role focuses on supporting independent grocer customers, managing day-to-day account needs, and identifying opportunities to grow business within existing accounts.

What You’ll Do

Build and maintain long-lasting, trusted advisor relationships with key client stakeholders.
Act as the internal liaison for clients to ensure timely and successful delivery of solutions, addressing inquiries and resolving issues promptly.
Identify upselling, cross-selling, and renewal opportunities to maximize account value and meet sales and margin goals.
Develop strategic account plans, analyze client metrics, and forecast quarterly and annual sales results.
Clearly communicate account progress and performance metrics to internal teams and external stakeholders.
Support customers through show activities, product or program quoting, order training for store personnel, and responding to incoming and outgoing calls, emails, and texts.
Provide account coverage for team members when they are on PTO, sick, or traveling for business.

Compensation & Benefits (What’s in it for you)

The expected salary range for this position is listed above. Actual compensation will depend on skills, experience, qualifications, and geographic location.

We also offer:

Health, dental, and vision insurance
401(k) retirement plan with company match
Short- and long-term disability benefits, life insurance and other supplemental benefit offerings
Flexible Spending Accounts
Paid time off, sick time and paid holidays

Other Information

Onsite position with occasional travel for trade shows, suppliers, and customer visits

QualificationsWhat You’ll Bring

2+ years of experience as an Account Manager, Key Account Manager, or similar sales/customer success role.
Knowledge of floral products and the floral industry.
Excellent communication, interpersonal, and negotiation skills.
Ability to present and influence at all levels, including C-level.
Strong analytical skills and experience tracking key account metrics.
Experience with CRM software (Salesforce preferred) and MS Office (especially Excel).
Bachelor’s degree in Business Administration, Marketing, Communications, or related field preferred.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic.