Principal Cloud Operations Engineer

Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Why would you love this job?

This position offers the exciting opportunity to lead the development of automation and tooling strategies that will significantly impact the efficiency and scalability of our cloud operations. You'll be at the forefront of driving innovation in a fast-paced environment, working with advanced technologies to solve complex challenges and shape the future of our cloud infrastructure.

 

What you’ll do: 

• Design and Implement Automation Frameworks: Lead the development of robust automation frameworks to streamline critical operational tasks, reducing manual interventions and increasing system reliability.
• Develop and Integrate Tooling Solutions: Create and implement custom tools that enhance monitoring, alerting, and incident management, ensuring rapid and efficient response to operational issues.
• Build Robust Observability Integrations: Develop and implement comprehensive observability solutions that integrate seamlessly with existing systems, providing deep insights into operational health and enabling proactive management of cloud infrastructure.
• Manage Multicloud Environments: Design and implement automation and tooling solutions that operate seamlessly across AWS, GCP, and Azure, ensuring consistency, reliability, and efficiency in a diverse multicloud environment.

 

What will you need to have? 

• Extensive Experience in Automation: Proven track record in designing and implementing automation frameworks and tools, with a strong understanding of scripting and programming languages such as Python, Bash, or Go.
• Cloud Expertise: Deep knowledge and hands-on experience working in multi-cloud environments, including the ability to design solutions that operate across these platforms.
• Strong Problem-Solving Skills: Ability to identify operational inefficiencies, develop innovative solutions, and implement them effectively, with a focus on continuous improvement and operational excellence.
• Advanced Tooling Proficiency: Expertise in using and integrating tools for monitoring, alerting, and observability, such as Prometheus, Grafana, and Elasticsearch, to enhance system visibility and reliability.
• Technical Leadership: Demonstrated ability to lead and mentor technical teams, driving the adoption of best practices in automation, tooling, and operational excellence, while fostering a culture of continuous learning and improvement.

 

 

Extra great if you have: 

• Security Knowledge: Understanding of security best practices in automated and multicloud environments, with the ability to design and implement secure automation solutions.
• Experience with Containerization: Familiarity with containerization and orchestration tools like Docker and Kubernetes, enabling efficient management and deployment of containerized applications.

 

We give back to our employees:

Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our US team members fantastic benefits and perks:

• Competitive salaries and equity grants
• Unlimited time off to promote a healthy work-life balance
• H/D/V coverage along with 401K, FSA, and commuter benefits
• Frequent team celebrations and recreation events
• Learning and development opportunities
• Ability to influence a high-performance company on its way to IPO 

The estimated gross base annual salary range for this role is $191,168 – $245,234 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based o