ICE CREAM – Assistant Customer Development Manager – International Customers

Note: Deadline for applying is 23.59 the day before the Job Posting End Date. 

UNILEVER IS LOOKING FOR AN ICE CREAM – Assistant Customer Development Manager – International Customers

Location: The Netherlands (Amsterdam)

Full-time: Yes

Local conditions apply  

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will consider candidates based in the set locations. If you are based outside of these locations and you are interested to apply, please feel free to do so but at this stage we will not take your application forward. We will only consider your application if a decision is made to also recruit outside of the set locations. 

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​

ABOUT THE MAGNUM ICE CREAM COMPANY:

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers.​ Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.​  

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.  We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.  

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.  

We dream big but keep things simple to act fast.​ 

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! 

JOB PURPOSE: 

You will be the backbone of our global retail partnerships (Aldi, Lidl, Carrefour, Retail Alliances), ensuring seamless administrative support and execution of commercial agreements. Your role will involve managing key interfaces with major retail partners, coordinating global service agreements, and providing ad hoc support to the team. You will be the first point of contact for negotiation settlement and administrative topics (invoice differences, back margin differences, ways of working, country alignments)

KEY RESPONSIBILITIES:

In this role you will:

• manage the administrative interface with Aldi and Lidl, following up with their HQs on commercial deals agreed between the negotiation teams

• run all admin for the global services agreement with Carrefour, connecting with markets around the world and the CWT HQ in Geneva to ensure execution of our global services agreements

• run all admin for the global services agreement with Buying Alliances, connecting with markets around the world and the BA HQ to ensure execution of our global services agreements

• Preparing and participation in European Value Channel Days (Winning in Value Channel workshops and OOH Bootcamp)

• On-boarding of new country NAM/KAM into the Lidl strict admin world, Supports building modules for on-boarding course

• support team members ad hoc across focus areas

Organisation & capability building; Data Processing, Archiving and Controlling:

• European agreement (i.e. Lidl Themes, European sku’s) logistic and implementation follow-up, guidance for the countries in successful project execution

• Ownership for data archiving/management (offer sheets, technical data sheet and contract)

• Masterfile (negotiation tool Excel based) owner (template based) with countries and ongoing update with BDM

• Prepares Technical data (negotiation settlement template based) for Lidl together with BDM and countries.

• Control and distribution of official data exchange with Lidl ( i.e. bank details, official address.. etc..)

• Responsibility for information exchange platforms in the team and community (group share, mailing list, intranet site)

WHAT YOU NEED TO SUCCEE