Application Sales Engineer

We are looking for an Application Sales Engineer to join our Liquid Measurements product line team at Vaisala Inc in our Burlington, Massachusetts office (we are open to remote). You will join a global Liquid Measurements business team whose focus is to provide refractometer solutions to the customers in various applications and industries worldwide.

 

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. Our team of over 2,300 experts and 59 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong. 

 

Why join us?

 

• You will play a critical role in a collaborative environment supporting customers in a variety of applications and industries.
• Vaisala is a premium manufacturer of sensing technology that our customers use to drive industry and the planet forward.
• Vaisala offers excellent work/life balance while maintaining a culture of developing its employees to grow professionally.
• We treasure face-to-face collaboration with our colleagues, but hybrid work and flexibility are the new norm for us. This role is open to remote (most of the team is remote).

What’s Your Role?

 

You will be a part of a global Liquid Measurements business team consisting of sales, application and product management professionals. Together with the team, you will be driving business growth for refractometer products in the NAM region, also at times supporting the EMEA region.

 

In this role, you will leverage your industry knowledge to serve as primary technical collaborator to address complex pre-sales questions and make recommendations for a diverse range of applications. You will report to Jutta Hakkarainen, Director, Liquid Measurements.

 

• Supporting sales managers in pre-sales questions and recommending refractometer solutions for a diverse range of applications.
• Providing advanced technical and application support to both internal and external stakeholders, driving business growth through expert guidance.
• Collaborating with sales managers on challenging quotations involving tailored solutions, new process mediums, and specialized services.
• Partnering with sales managers in delivering impactful training sessions for customers, external sales channels, and internal teams, demonstrating subject matter expertise.
• Attending and presenting at technical conferences, webinars, and industry events to gather market intelligence and represent Vaisala’s technical leadership.
• Advising on sales tools and processes, supporting the completion of transitions and continuous improvement initiatives.
• Partnering with marketing and product line team members to develop technical documentation and marketing resources, such as webinars and whitepapers.
• Actively gathering and analyzing customer feedback for continuous improvement of business operations, product development and sales strategies.
• Maintaining a customer-focused approach, advocating for customer requirements within cross-functional teams.

 

What will you bring?

 

• Bachelor’s degree in Chemical, Mechanical, Industrial Engineering, or a related field.
• Minimum of 2 years of relevant experience, or an equivalent combination of education and experience.
• Proven sales training and technical knowledge of process environments (safety, equipment, instrumentation, and controls). Understanding of refractometers and relevant applications is considered as an advantage.
• Proficiency with Microsoft Office Suite and CRM software (Salesforce experience a plus).
• Excellent collaboration, communication, presentation, interpersonal, analytical, and problem-solving skills.
• Strong time management and organization skills, ability to prioritize tasks. 
• Customer focus with the ability to co