Technical Account Representative

About Ingredion: 

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Bridgewater OR Whitemarsh
Workplace type: Hybrid

Ingredion is looking for a Technical Sales Representative who will be part of our Virtual Sales Team. In this role, you will interact directly with our small and medium customers via our online chat and our 1-800 line, providing them with ingredient recommendations for their food & beverage applications. You will be managing customers directly and developing new opportunities. You will be joining a team of 12 and enjoying significant on-the-job training and support from other team members. This role has high visibility within Ingredion including exposure to many other groups within Ingredion (Sales, Technical, R&D, customer Service, etc). This role is ideal for Food Science graduates who want to better understand our portfolio of starches, sweeteners, plant-based proteins and hydrocolloids, and are passionate about working with customers. This role is a good starting point for career growth within the company.

As a Technical Account Representative, your responsibilities will include:

• Manage customers in an assigned sales territory and develop new opportunities
• Answer customer inquiries from the 1-800 line and online chat
• Develop an understanding of Ingredion’s product portfolio
• Develop an understanding of technical sales and how to help customers solve their ingredient formulation needs with Ingredion’s products
• Maintain customer information in Salesforce.com 
• Stay up to date with current trends in the food industry

Ideal candidates will have:

• A bachelor’s degree in a technical field such as food science, biology, microbiology, chemistry, nutrition, engineering, or related technical field
• Interest in working with customers and building relationships, customer-orientation
• Attention to detail, well organized, interested in working in a fast-paced environment
• Good communication skills
• Good project management skills
• Team player

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through