Regional Director of Family Services

Overview

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:

• We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. 
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

 

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

 

What You'll Do

The Regional Director is responsible for providing leadership and oversight of assigned geographic Foster in Texas (FIT) offices to ensure they are operating in compliance and in accordance with Agency standards, state licensing standards, and other federal, state, and local regulatory requirements. Our Upbring staff members are servant-leaders on the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.

Responsibilities

We Are Warriors | We Set the Standards for Child Welfare

Work Standards 

• Monitor and evaluate all Family Services programs and services to ensure they are being provided in compliance with all licensing standards and regulatory requirements; regularly evaluate the quality and consistency of the programs
• Design and develop treatment protocols that can advance foster care children, parents, and family care and needs and apply consistency throughout the program
• Serve as a key contributor to the strategic planning process as it relates to the Foster Care and Adoption programs and services
• Research and identify program services, expansion, improvements, and enhancements to meet Agency and department goals and objectives
• Oversee the review and evaluation of Foster Care and Adoption programs and services

Communication  

• Lead, manage, and implement quality improvement efforts using collected data, industry trends and statistics, and program metrics
• Create and maintain current dashboards and metrics of program goals and accomplishments; report to leadership as requested
• Monitor and ensure all case files and notes and other documentation requirements are being followed according to Agency policy and licensing and regulatory standards

Fiscal Management

• Demonstrate efforts to manage a budget within budget limits and constraints
• Using statistical data provide monthly, quarterly, and yearly reports of program outcomes, personnel costs, and operating costs
• Ability to apply costs to program services and the return on investment in terms of program outcomes, such as foster care and adoption placements

 

We Are Servants| We Help Others

Teamwork

• Plan and coordinate a collaborative interdisciplinary team approach in managing program services for foster care children, parents, and families
• Assist with the review, completion, and submission of new grants and contracts and grant and contract renewals

We Are Family | We Are Passionate & Compassionate

Building Relationships

• Research, identify, and develop community relationships and partnerships to enhance, expand, or improved program services
• Serve as an advocate for foster care and adoption services by recommending program improvements and enhancements to meet foster care and adopted children, parents, and family needs
• Meet with key stakeholders and community leaders to bring about awareness and provide community education on Foster Care and Adoption programs and services
• Respond to escalated foster care children, parents, families, community partners, and professional service providers in a timely manner; establish grievance policy and procedures and promptly respond to filed grievances
• Lead collaborative efforts and activities with internal and external stakeholders, management, staff, and community partners to ensure all foster care children, parents, and families are receiving the quality of services needed to meet their needs
• Develop and maintain positive strong wo