Assistant Registrar

Position Title:

Assistant Registrar

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelor’s degree and 5 years of related experience

Preferred Qualifications:

Documented experience leading or supervising small work teams

Demonstrated experience collaborating across departments, teams, or academic units to build partnerships

Professional experience in student academic services roles within student services, academic advising, registrar, or admissions offices

Experience interpreting and applying academic policies

Experience conducting problem analysis and managing the details of projects

Experience working with a cloud-based Student Information System (prefer Workday Student)

Job Description:

The Office of the Registrar seeks an Assistant Registrar and provide leadership to the Academic Planning and Progress team. This position is responsible for overseeing the development, configuration, and maintenance of undergraduate academic progress reports (degree audits) and academic plans within the Workday Student system. These tools are critical to student success and institutional compliance, supporting advising, degree completion, athletic and veteran benefit certification, financial aid, and academic planning. 

The successful candidate will supervise a team of professional staff, coordinate cross-functional projects, and serve as a liaison to academic units, campus stakeholders and external partners. Responsibilities include managing complex academic configurations, leading the annual editing cycle, ensuring compliance with FERPA and university policies, and contributing to the strategic goals of the Office of the Registrar.

This position requires strong analytical and communication skills, the ability to lead and develop high-producing staff members, and experience working in student academic services. We acknowledge broad experiences and perspectives are vital to advancing innovation, thinking critically, and solving complex problems. The successful candidates will demonstrate a proven track record of attention to detail while simultaneously not losing sight of the larger goals of the team and the university.

 The Office of the Registrar values work life balance and supports University WorkFlex options. The selected candidate will be expected to work during University Commencement Ceremonies each fall and spring semester, which occur outside of posted business hours. 

Key Duties and Responsibilities:

• Lead and supervise the Academic Planning and Progress team, including hiring, mentoring, and performance management.
• Collaborate across the Registrar’s Office and campus units to gather feedback, provide guidance, and align work with strategic goals.
• Manage team budgets, staffing plans, and ensure operations align with university policies and ISU’s Principles of Community.
• Oversee configuration, maintenance, and updates of Academic Progress Reports (APRs) and academic plans in Workday Student.
• Serve as the primary escalation point for complex APR and academic policy issues; coordinate resolutions with academic units.
• Facilitate cross-functional collaboration to resolve APR-related issues involving records, registration, grading, and curriculum.
• Coordinate annual academic planning cycles, including timelines, communications, and updates to APRs and plans.
• Develop training materials, deliver presentations, and provide support to academic units on APR processes and system functionality.
• Lead process improvement initiatives to enhance academic tools and ensure compliance with academic policies.
• Engage in Workday Student user groups and institutional collaborations to stay current on best practices and system enhancements.

About the Office of the Registrar:

The Office of the Registrar plays a key role in student success and university excellence. We ensure the integrity of academic records, and we foster a collaborative and innovative environment within the Division of Academic Affairs. We are committed to continuous improvement and delivering exceptional service, all while creating a positive and supportive work environment. With access to cutting-edge technology, our team is empowered to lead change and stay ahead of best practices as we drive success for our university community.

By joining our team, you will become part of an organization that values leadership, integrity, hard work, collaboration, and a commitment to excellence and service. If you are looking for an opportunity to make a significant impact, grow your career, and help shape the future of Iowa State University, this is the place and position for you!

Example of Duties
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