Records Coordinator - Enrollment Operations

Position Title:         Records Coordinator: Graduate & International

Appointment:        Full-Time; 40 hours per week; 12 months

Status:                     Non-exempt (Hourly) $14.00

As a member of the Enrollment Operations team and reporting to the Assistant Director of Admissions Operations, the Records Coordinator will be responsible for maintaining Graduate and International student records. The coordinator receives and processes application material and will perform administrative support duties such as answering phones, relaying calls, and messages, scanning documents, data entry, filing (physical and digital), providing information, etc. The coordinator should maintain current knowledge of all relevant policies, procedures, and/or requirements related to admissions, records, and/or registration activities.

Characteristic Duties and Responsibilities

• Point of contact for graduate and international application process

• Maintain applicant records and files.

• Enter and maintain student data in database.

• Evaluate student credentials, including transcripts.

• Communication with applicants, departments, and campus offices regarding University and Admission regulations and policies

• Communicate with students regarding their application status.

• Perform other related duties as assigned.

Minimum Qualifications

• A basic understanding of functional/department resources and business practices

• Excellent skills in written, verbal and personal communications

• Strong organizational skills and ability to set priorities.

• Ability to productively work/interact with diverse groups of people.

• Work with sensitive information.

• Skill with word processing, spreadsheets, and database management applications

• Proficient in computer operations and programs including Microsoft Office Suite

• Work independently and exhibit sound/accurate judgment.

• Ability to draft correspondence and reports.

• Editing and proofreading skills

• Ability to manage multiple projects and tasks simultaneously and on deadline.

Preferred Qualifications

• Experience with record keeping and data management.

• Two years office or related experience

• Knowledge of CRM (customer relationship management) systems

Working Conditions

• Monday – Friday, 8:00 a.m. – 5:00 p.m. Evenings and weekends occasionally required.

Mental/Physical Requirements

Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodation. Work is mostly performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust. Working conditions are typically moderately quiet. 

Employment at Bradley University is contingent upon the satisfactory completion of a criminal background check.

Qualified applicants should submit a cover letter addressing qualifications for the position, resume, and contact information for three professional references. Please submit all materials at the time of initial application.    

Applications will begin being reviewed immediately and will continue until the position is filled.  

Bradley University is a top-ranked, prestigious, private university in Peoria, Illinois, offering 5,400 undergraduate and graduate students the opportunities, choices and resources of a larger university and the personal attention and exceptional learning experience of a smaller university. Bradley offers a comprehensive array of undergraduate and graduate academic programs in business, communications, education, engineering, fine arts, health sciences, liberal arts and sciences, and technology. The University is located on an 85-acre campus in Peoria, the largest metropolitan area in Central Illinois.

Bradley University is an Equal Opportunity and Affirmative Action Employer. The administration, faculty and staff are committed to attracting qualified candidates from underrepresented groups.

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