Supply Chain & Operations - Operating Model and Process Manager- Multiple Locations

Location: Akron, Atlanta, Boston, Charlotte, Chicago, Cleveland, Cincinnati, Dallas, Denver, Detroit, Houston, Hoboken, Irvine, Los Angeles, McLean, Miami, Nashville, New York, Philadelphia, Portland, Phoenix, Pittsburgh, San Diego, San Francisco, San Jose, Seattle, St. Louis.

 

At EY, we’re all in to shape your future with confidence. 

 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

 

S2P Operating Model and Process Manager

 

 

Job Description

 

EY’s Procurement practice is growing and seeking to enhance its procurement transformation practice’ capability with someone who fits our high quality, teaming, and collaborative culture.

 

As a Procurement Operating Model Transformation Manager, you will lead and deliver end-to-end procurement transformation engagements for clients across industries. The role focuses on reviewing the client’s current state challenges, bringing in leading practices for discussions across people, processes, technology and data lenses. Enabling the leaders of procurement at client to define strategic transformation roadmaps, optimizing source-to-pay operations, deploying digital procurement solutions, and driving measurable business outcomes. As a trusted advisor, you’ll help clients elevate procurement’s impact—from cost savings to enterprise value creation.

 

Typical responsibilities to include:

1. Client Delivery & Project Leadership

 

· Design and execute procurement transformation programs spanning strategy, process, digital, and operating model dimensions.

· Lead cross-functional client teams to assess current maturity and define future-state procurement models.

· Leverage benchmarking data to evaluate maturity and drive strategic roadmap development

· Develop robust business cases and track value realization (cost savings, efficiency gains, supplier innovation).

· Manage engagement economics, timelines, and deliverables while ensuring high-quality outputs.

 

2. Procurement Operating Model and Process Design

 

· These projects could include, current state process review, organization analysis, spend analysis, buy channel review, digital procurement platform review, policy and master data review

· Shape client procurement strategies aligned with corporate priorities (e.g., ESG, resilience, digital).

· Define target operating models, governance frameworks, and performance measurement systems.

· Advise on organizational design, capability building, and role alignment to enable future-state operations.

· Reimagine source-to-pay processes for automation, analytics, and user-centric design.

· Integrate spend analytics, supplier intelligence, and category strategy tools to drive insight-led decisions.

· Drive stakeholder alignment across client business units, finance, IT, and procurement.

· Support in communication, training, and adoption strategies to ensure sustainable transformation.

· Coach client teams to build internal capability and embed new ways of working.

 

3. Business and Practice Development

 

· Support business development through proposal creation, client presentations, and industry insights.

· Mentor junior consultants and contribute to practice capability building.

· Contribute to intellectual capital and go-to-market offerings on procurement transformation, digital, Agentic AI, ESG etc.

 

Travel Requirements:

 

· Travel is required for this role and could vary from 20-50%

 

Skills & Qualifications

Essential:

 

· 7-8 years of experience in procurement, sourcing, or supply chain with a minimum of 4–5 years in consulting or transformation roles that include leading teams.

· Proven success leading procurement operating model redesign, technology enablement, or cost optimization programs.

· Strong project management, analytical, and client-facing communication skills.

· Demonstrated ability to lead and influence senior stakeholders.

 

Preferred: