Administrative Assistant

IAT Insurance Group has an immediate opening for a full-time Administrative Assistant in our Norristown, Pennsylvania location. This role works a hybrid schedule from our office. The hybrid schedule requires working in the office with colleagues and other disciplines Monday through Wednesday, with the option of working Thursday and Friday remotely, reflecting our values of thinking and acting like an owner, collaboration, and teamwork.

The Administrative Assistant is responsible for providing support to several claims professionals. Your responsibilities will include:

• Setting up surety claims files
• Preparing our initial responses to new surety bond claims by generating and mailing correspondence
• Calendaring important milestone dates for new claims
• Assisting claims handlers with managing litigation
• Serving as an important point of contact for communications with claimants, bond principals and other parties
• Maintaining electronic files by scanning documents and then classifying and saving them to our electronic claims system
• Achieving, after training, proficiency in our company processes and systems, including the AS400 claims system
• Handling confidential information professionally and consistent with IAT policies
• Perform other duties as needed

 

Qualifications:

• High School degree (College degree preferred) 
• Dependable/punctual
• High attention to detail and accuracy
• Understanding of insurance company claims processes (investigation, contract interpretation, negotiation, and knowledge of relevant laws) is desirable, however we are willing to train the right candidate
• Ability to communicate effectively with lawyers, company employees and external clients
• Ability to use logic and reasoning to identify solutions, conclusions or approaches to problems
• Proficiency with MS Office software (e.g. MS Word, MS Excel, MS Outlook, MS Access) and ability to learn and follow company claims systems and procedures
• To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

 

Our Culture IAT is the largest private, family- owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.  

At IAT, our fundamental belief is to a create a culture where all employees are heard and have a sense of belonging. Inclusion and Diversity are not just initiatives, it’s how we live. We’re committed to driving and building an open and supportive culture. By embracing the uniqueness of our employees, investing in their development, listening to, and engaging their ideas, we are stronger as an organization.

Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  We maintain a drug-free workplace and participate in E-Verify.