Director-Sales Enablement

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• Approaches client challenges with creativity, developing innovative solutions that effectively address complex problems.
• Demonstrated ability to communicate effectively with diverse stakeholders across multiple layers of management, ensuring alignment and fostering collaboration in support of organizational objectives.
• Strong ability to synthesize complex technical, data, or product information into clear, structured, and audience‑appropriate messaging.
• Strong organizational and problem‑solving skills, with the ability to independently identify and resolve project risks, issues, and process gaps through a proactive approach.
• Solid background in PMO principles, including project planning, resource management, and process optimization to ensure successful delivery of complex initiatives.
• Skilled in designing efficient processes, establishing RACIs, defining control points, and developing comprehensive reporting frameworks to ensure accountability and transparency.
• Proficiency in Microsoft PowerPoint, Excel, and Word for developing and maintaining client‑facing materials.
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use

Education

• Bachelor’s degree or higher in business, communications, information management, or a related field.

Responsibilities

• Work closely with clients to understand their end‑to‑end product experience and translate feedback into concrete requirements to improve product quality and customer outcomes.
• Design tailored solutions based on customer requirements, prioritizing immediate deliverables while defining future enhancements to address gaps and dependencies.
• Bring together cross‑functional teams operating in silos to design and deliver integrated solutions aligned with customer needs.
• Communicate effectively with senior leadership on key issues, proposed solutions, business impacts, and required investments to support informed decision‑making.
• Manage and lead others within a matrix organization, with a focus on scaling team capacity as business demand increases.
• Coach and mentor colleagues by sharing expertise, fostering professional growth, and supporting ongoing development across the team.
• Implement robust reporting capabilities to track and communicate progress against established targets, ensuring clear visibility into performance and milestones.
• Manage multiple client engagements simultaneously, balancing priorities and proactively requesting additional resources as needed to meet client and project requirements.

About the Team