Medical Case Manager 1138 (Bilingual)

Description

JOB SUMMARY:

Responsible for providing medical case management focused on maintaining Ryan White patient in systems of primary medical care to improve health outcomes.

DUTIES AND RESPONSIBILITIES:

• Completes client intakes, needs assessments, and care plans upon initial contact with new clients.
• Maintains regular contact with all clients and completes Needs Assessments and Care Plans with clients, with the goal of client self-sufficiency.
• Coordinates and monitors medical appointments, medical adherence and drug treatment adherence.
• Provides health education and risk reduction services to include treatment adherence. Provides resource contact information, coordinates and completes referrals for services needed by clients.
• Coordinates with community partner agencies to ensure referred services are being provided in a timely manner.
• Documents all client contacts daily in client EMR chart and Take Charge Texas (TCT), and/or other Ryan White database, along with notes of Care Plan.
• Evaluates patient’s Ryan White Eligibility to include Dental Referrals received by other agencies for Part D.
• Makes information regarding services offered available to the public; uses necessary strategies to identify potential patients.
• Explains program services, policies and procedures to patients and staff.
• Coordinates and assists with Medical Outreach events in the community.
• Abides by infection control and hazardous materials policies and procedures as dictated in the Centro Del Barrio Infection Control Manual.
• Participates in the agency’s Quality Improvement Program; to include assisting in audit preparation.
• Abides by all safety policies as dictated in the Employee Safety Manual;
• Performs other duties as required by the position.

Requirements

QUALIFICATIONS:

• Education: Minimum of a Bachelor’s Degree in Social Work or related field.
• Experience: Two years’ experience providing medical case management in a health care setting.
• Other: Good understanding of working with indigent populations.
• Must have own transportation and auto insurance. Current Texas State licensure.

PHYSICAL REQUIREMENTS:

• Must be able to perform the essential functions of the position.
• Must be able to meet the attendance requirements of the position.
• Must not pose a threat to the health or safety of other individuals in the workplace.
• Physical ability to lift up to 20 pounds unassisted.
• Must be able to deliver excellent customer service, externally and internally.