Regional Branch Manager

Wintrust is a financial holding company with approximately $62 billion in assets whose common stock is traded on the NASDAQ Global Select Market. Guided by its “Different Approach, Better Results” philosophy, Wintrust offers the sophisticated resources of a large bank while providing a community banking experience to each customer. Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market areas. In addition, Wintrust operates various non-bank business units, providing residential mortgage origination, wealth management, commercial and life insurance premium financing, short-term accounts receivable financing/outsourced administrative services to the temporary staffing services industry, and qualified intermediary services for tax-deferred exchanges. Our unique business model is a competitive strength and value driver, powered by our talented colleagues who put our customers first and achieve better results for our clients.

Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago’s Bank® as a Regional Branch Manager! 

Why join us?

• An award-winning culture!  We are rated a Top Workplace by the Chicago Tribune (past 9 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and annual discretionary bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
• Family-friendly work hours
• With 175+ community bank locations, we offer opportunities to grow and develop in your career
• Promote from within culture

What you’ll do:

As a Regional Branch Manager, you will deliver superior financial results and best in class customer service by creating a proactive sales and service environment across mutltiple branches within the charter.  You will work with other lines of business to maximize growth and profitability.

Essential Duties and Responsibilities:

• Establish and enhance the bank's presence in the local community while also promoting consistent involvement at the branch level

• Promote products and services including deposit, loan and retirement products
• Promote Wintrust and/or local brand as appropriate
• Build strong partnerships between Retail Banking and other business lines
• Participate in networking events and initiate outbound calling efforts
• Drive the bank’s Community Reinvestment Act Program through participation in community and bank events as well as involvement in local organizations

• Operate within assigned authority levels
• Participate in corporate projects to align charter with Wintrust initiatives
• Assist Head of Retail in maintaining Wintrust culture

Supervisory Responsibilities:

• Strategize with managers to expand and retain new and existing customer relationships
• Conduct regular meetings to keep team members informed and motivated
• Perform regular coaching sessions with Retail team members and address employee performance issues as needed
• Oversee operations, including hiring, leadership development and regional facility issues
• Ensure regional team members comply with all department, bank and regulatory policies and procedures
• Ensure adherence to all security procedures established to maintain safety for employees and customers
• Resolve escalated customer matters

Knowledge/ Skills/ Abilities Required:

• Excellent customer service, organizational and problem-solving skills
• Exemplary interpersonal, verbal and written communication skills
• High level knowledge of bank compliance and operations
• Strong managerial and leadership skills
• Successful record of sales excellence
• Ability to handle multiple projects simultaneously in a fast-paced environment
• Intermediate computer skills

Training/ Education/ Experience Qualifications:

• High School education required; college degree or related banking experience strongly preferred
• Minimum 5+ years branch management experience required
• Minimum 5+ years in a customer contact/sales position or equivalent preferred
• Experience in business development preferred
• May require NMLS certification

Benefits:

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with