Program Manager, Client Delivery

<div class="content-intro"><p><a href="https://payitgov.com/">PayIt</a> is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.</p> <p>Our culture welcomes people who exhibit what we call <strong>“PayIt DNA”: High integrity, drive, grit, high aptitude, and team orientation.</strong> We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.</p></div><p>We are looking for a Program Manager to lead the delivery of our DMV client engagement, coordinating across a matrixed team of Implementation Managers, Integration Managers, Product Managers, and Engineering. You are the connective tissue that keeps complex, multi-workstream delivery on track. You'll operate directly within the client's organizational context, managing timelines, dependencies, risks, and stakeholder communication across government agency partners that are transforming how residents access DMV services.</p> <p>This role suits someone who thrives in structured ambiguity, can hold a program together without owning every individual workstream, and knows how to drive accountability across teams they don't directly manage.</p> <p><strong>What You'll Do</strong></p> <ul> <li> <p>Own the master program plan across all DMV workstreams, including&nbsp; implementation, integration, product, and engineering, maintaining a single source of truth on scope, schedule, health, risk, status, and progress</p> </li> <li> <p>Facilitate cross-functional coordination between Implementation Managers (client-side change and rollout), Integration Managers (technical connectivity and data flows), Product Managers (feature scope and prioritization), and Development teams</p> </li> <li> <p>Serve as the primary day-to-day program contact for the DMV client stakeholders, running steering committees