Office Administrator

Job Title

Office Administrator

Job Description Summary

Job Description Summary
Responsible for coordinating local and front office support operations for commercial services within a specified market efficiently and effectively. The Senior administrator will work with the Director of Operations, the Office/Operations, and fee-earners within the market to provide support and assist in strategic initiatives.

Job Description

Administration and Office Support

• Assist in planning and coordination of basic travel arrangements
• Organize and assist internal meetings and events as required
• Ensure company policies are followed

Support Sales and Transactions

• Track all listings and signs
• Coordinate production and distribution of reports, proposals, and other materials

Track Opportunities, Listings, and Deal-Related Expenses

• Maintain and update the CRM system per guidelines with new opportunities by working with fee-earners and Project Coordinators
• Check for any conflicts/duplicates in opportunity ownership and escalate to fee-earner
• Maintain tracking of expenses related to deals, using Commissions Accounting and CRM Systems
• Update CRM upon closing of deals
• Work with the Project Coordinator to collect necessary documentation and deliver it to the Commission's Accounting

Enter Expense Reports

• Collect expense reimbursement documents, such as receipts, and other information from fee-earners, Associates, and/or Project Coordinators
• Attribute expenses to specific deals or other codes and track them against the deal budget
• Enter expense reports into Workday

Coordinate Events and Conferences

• Coordinate catering, conference room space, invitations, and other event-planning activities as needed

File Management

• Maintain files, such as documents provided by operations staff or reference material (i.e., billing packages, which include a lease, commission agreement, and other pertinent client-related files), vendor contacts, licensing info, COI, etc.

Manage Phones

• Answer and screen all incoming calls and relay messages
• Communicate with operations staff fee-earners and Managing Principals

KEY COMPETENCIES
1. Communication Proficiency (oral and written)
2. Customer Focus (internal and external)
3. Organization Skills
4. Interpersonal Skills
5. Initiative
6. Multi-tasking

IMPORTANT EDUCATION

• High school diploma/GED equivalent; Bachelor’s degree preferred

IMPORTANT EXPERIENCE

• Customer service experience preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Proficiency in Microsoft Office Suite
• Ability to give and take direction and interface with decision-makers in a professional manner and maintain confidential information

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”