Clinical Technician II - Phlebotomy -Offsite Float Labs - Weekdays, 7:00 a.m. - 6:00 p.m.

Float Outpatient Phlebotomy for Duke Offsite Labs. Availability needed between Monday - Friday, 7:00 a.m. - 6:00 p.m. 

 

This position is eligible for a $2,500 commitment bonus. 

 

This position will provide phlebotomy services in ambulatory locations that are offsite from the main Duke campus.  Our team services a diverse group of patients including pediatrics, family medicine, internal medicine, geriatrics, OB/GYN, and multiple specialties.   While the main focus is phlebotomy, this position will also process and package samples for testing and/or transport.

 

General Description 

Perform a variety of the technical procedures involved in the procurement, processing, and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection and Waived Testing; responsible for the delivery of supplies and procurement of specimens from physicians’ offices, clinical specimen preparation and processing for analysis and dispatch, and order entry; and serve as laboratory representative and liaison with outside clients.

 

Job Duties 

• Perform a variety of routine and complex blood drawing procedures including, but not limited to, finger and heel sticks, pediatric venipuncture, and blood cultures.

• Provide instructions to patients for proper collection of urine or stool specimens.

• Perform a variety of routine and specialized specimen preparation procedures including, but not limited to general laboratory specimen preparation.

• Utilize standard procedure for positive patient identification; record appropriate collection information on proper requisitions; perform order entry and perform billing functions as required.

• Receive and process specimens as required including, but not limited to, centrifugation, separation of serum/plasma, and aliquoting of urines. 

• Resolve all samples received without orders; review and resolve patient orders in question. 

• Document uncollected specimens and communicate to the provider/supervisor.

• Direct specimens appropriately and perform daily tracking of specimens.

• Participate in the distribution of specimens, supplies, and reports to the appropriate laboratory staff.

• Provide monthly tally to manager/supervisor.

• Perform review for expired tubes/supplies; remove them from use.

• Daily disinfection of counters, keyboards, phones.  Maintain clean and organized work area.

• Change biohazard containers when needed; prepare package for pick up.

• Perform various quality control procedures and record/monitor temperatures to maintain compliance with internal and external regulations. Notify the supervisor or PIC of problems/concerns.

• Perform daily/weekly/monthly maintenance checks, including, but not limited to, eyewash, emergency lighting, and emergency alarms. Notify the supervisor or PIC of problems/concerns.

• Assist with the maintenance of retained specimens.

• Communicate in a professional and courteous manner with patients, family, and other medical personnel as necessary to solve problems, obtain information for laboratory records, explain procedures, allay fears and elicit cooperation, or relay problems to supervisor/manager for resolution when appropriate.
• Participate in the distribution of reports to clinic staff.
• Provide technical guidance to employees assigned to the work area.
• Review work for phlebotomy team members, and assist in training new personnel.
•  Prepare and initiate tests including, but not limited to, Waived Testing.
• Assist lab tech by performing instrument start-up and shut down procedures.
• Maintain inventory of supplies; reorder as required; unpack supplies upon delivery-compare supplies received to those listed on packing slip; forward paperwork to the appropriate person and alert them of discrepancies; stock supplies.
• Utilize various hospital information systems and software, including, but not limited to, Softtech, SRS, Gajema, and Duke at Work.
• Participate in committees and attend meetings that improve patient safety or satisfaction, employee safety, or work culture.
• Participate in continuing education activities; maintain safety training; maintain records of each.
• Perform other related duties incidental to the work described herein.

 

Education

High School diploma or GED. For assignment to phlebotomy, completion of a structured phlebotomy training course and clinical rotation is recommended.

 

Experience

• Alternatively, an equivalent combination of relevant education and/or experience.
• Must have at least 2 years experience as a Clinical Tech I or Certification as a Phlebotomist