Graduate Medical Education Manager

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Family Health Centers of San Diego is looking for a Graduate Medical Education Manager to work under the general supervision and guidance of the DIO/Director of Graduate Medical Education. The Graduate Medical Education Manager oversees the day-to-day administration of the Office of Graduate Medical Education and acts as a liaison between GME, FHCSD residency programs, departments, faculty, staff, residents, visiting trainees (i.e., medical students, residents, fellows, and advanced practice provider trainees), outside institutions, and regulatory or accrediting agencies. Ensures GME department adheres to all ACGME Institutional, Common Program, and Program-specific policies. Duties also include managing the onboarding of trainees and facilitating orientations and meetings. Provides administrative services to the GME department, including creating and proofreading correspondence; coordinating schedules and meetings; maintaining files; and performing data collection, entry, analysis, and reporting. An incumbent must be initiative-taking, organized, and meticulous. Occasional travel outside of San Diego may be required.

Responsibilities:

• Administers the day-to-day responsibilities of the GME department.
• Develops, maintains, and revises as necessary records and filing systems including updating departmental policies, procedures, manuals, and documents as instructed.
• Collects, compiles, and enters institutional and program data into a variety of databases and files; creates reports geared towards appropriate audiences.
• Maintains GME statistics as required by the GME department, FHCSD, and outside agencies. May tabulate data and perform statistical analyses to prepare reports.
• Creates, proofreads, and distributes departmental correspondence, forms, statistical analyses, agendas, and reports including large volumes of material related to department and/or training program for GME department members, training program faculty and staff, and regulatory or accrediting agencies.
• Ensures compliance with ACGME Institutional, Common Program, and RRC Program-specific requirements, through excellent recordkeeping, maintaining audit readiness, and ensuring program monitoring processes are completed in a timely basis.
• Utilizing a thorough knowledge of ACGME Institutional, Common Program, and RRC Program-specific Requirements and GME department policies and procedures, acts as a resource person to all GME-related training program directors, training program coordinators, teaching faculty and staff, residents, visiting learners, and other FHCSD staff. Acts to resolve matters independently within the scope of responsibility and authority.
• Ensures resident engagement to maximize program participation and results, through evaluation, proposal of best practices, communication and relationship-building with residents and staff, and conducting resident surveys.
• Manages New Innovations (Residency Management System) for the institution, and works with residency program staff to ensure proper use and maintenance of the system,
• Coordinates Continuing Medical Education (CME) programming at FHCSD in partnership with host institutions and ensures compliance with CME program requirements, policies, and procedures.
• Coordinates all aspects of the onboarding process for new and continuing residents, as well as visiting medical students, residents, fellows, and advance practice provider trainees.
• Provides administrative services to preceptors in the areas of preceptor hours tracking, preparation of semi-annual evaluation summary reports, application and maintenance of non-clinical appointments, portfolios, professional development, and recognition.
• Coordinates and schedules GME activities and events.
• Maintains and updates GME website in conjunction with IT department.
• Serves as a first point of contact and liaison to all internal and external customers. Ascertains customer needs, establishes priorities, and investigates issues, often resolving matters on own authority.