Software Engineering Manager

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

We’re more than a company, and we’re a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself. 

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry. We’re more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas, and be yourself. 

Job Purpose

Manages multiple development teams responsible for delivering enterprise applications used by mining customers globally. The Software Development Manager ensures teams leverage best-practice development processes, work efficiently together as a cross-disciplinary group and can contribute to the adoption and evolution of DevOps & Agile development practice at MTS. Collaborates with the broader organization to set the product vision and owns the development roadmaps for the teams. Leads the teams to leverage cutting-edge technologies and processes that improve product functionality, quality and development efficiency. Responsible for the financial and operational efficiency of the department.

Travel Requirements

• Up to 10%

Job Duties and Responsibilities

Management Duties (50% of the time):

• Resource Performance Supervision. Frequently monitors team member performance (software development supervisors, SCRUM Masters, application architects, software engineers & QA engineers), providing positive reinforcement and taking corrective actions as necessary.
• Resource Development. Supports the Product Development direction implementing appropriate programs, working groups, training and practices to motivate and enhance the competencies and effectiveness of the product team.
• Resource Staffing. Supports the Product Development direction maintainaning the internal positions filled as per plan, by improving employee satisfaction & engagement, reducing employee attrition and developing replacement strategies.
• Technical Development Leadership. Collaborates to define technical strategy for products. Defines and executes development roadmaps and release plans for teams.
• Budget Execution. Supports the Product Development direction executing department budget according to plan. Assists with budgeting and planning.
• Technical Support. Manages 3rd tier ticket escalations (with the help of the team) to ensure that issues are addresses promptly and fixes are confirmed to address the customer’s problem.

 

Technical Duties (50% of the time):

• Manages team execution of the Product Development Process including requirements gathering, application design, development, code reviews, testing, issue root-cause analysis/corrective actions, and all associated documentation.
• Supports the teams’ technical work grooming processes and Agile work planning and execution to deliver application requirements in small functional increments. Coaches team & promotes learning / continual improvement of development processes.
• Works with Architecture group and technical teams to align development plans with broader Intellimine Synergy platform architecture, new/evolving technology components, systems and DevOps tooling. Promotes innovation and new technical solution development within the teams.
• Manages strategy and execution of technical training / m