Associate Director, Family Engagement

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Department:

New Students & Family Programs

Time Type:

Full time

Job Type:

Regular

FLSA Status:

Exempt

Work Modality:

Hybrid 01 (On Campus 3-4 Days/Week)

Union:

Excluded

Job Description:

Summary:

As a part of the New Student and Family Programs team, the Associate Director for Family Engagement plays a critical role in fulfilling the department’s work by focusing on the needs of families throughout their experience with AU. The Associate Director develops and provides resources, services, and programs for family members of undergraduate students that promote successful student transitions, retention, and success. As a department in the Division of Student Affairs, we work to intentionally guide, challenge and support students as they grow and thrive as members of the AU Community on campus and beyond. The Associate Director, Family Engagement engages ‘families as partners’ in this work. This requires effective collaboration, program management, case management and strategic communication efforts.

This position contributes to the training, supervision and professional development of student and para-professional staff members on the New Student and Family Programs team. Family Engagement work is supported by the team’s resources which includes a dedicated budget for events and programming. This position supports more than 2,000 students and 15,000+ families each year with an annual budget of more than $500,000.

Note: we use “families” in a broad sense to also include anyone that a student considers a supporter or champion regardless of relationship.

Essential Functions:

1.) Family Program Development and Administration

• Coordinate day-to-day operations for family-focused orientation and transition activities and programs. In collaboration with the New Student and Family Programs team, develop orientation resources and programming for families including, but not limited to summer, fall, and spring sessions for first-year and transfer students and families, New Student Orientation/All American/Winter Welcome Week activities, Family Weekend, and Commencement.

• Coordinate day-to-day operations for family-focused orientation and transition activities and programs. In collaboration with the New Student and Family Programs team, develop orientation resources and programming for families including, but not limited to summer, fall, and spring sessions for first-year and transfer students and families, New Student Orientation/All American/Winter Welcome Week activities, Family Weekend, and Commencement.

• Produce a planned series of webinars/virtual events (10-14) throughout the year to help families to recognize and support the developmental and seasonal needs of students. Collaborate with campus partners to foster a university-wide culture that anticipates and addresses family needs and welcomes family engagement in appropriate ways that best support students and the institution.

• Produce a planned series of webinars/virtual events (10-14) throughout the year to help families to recognize and support the developmental and seasonal needs of students. Collaborate with campus partners to foster a university-wide culture that anticipates and addresses family needs and welcomes family engagement in appropriate ways that best support students and the institution.

• Analyze data from program evaluations and make recommendations to the Director for program improvement.

• Analyze data from program evaluations and make recommendations to the Director for program improvement.

2.) Case Management

• Serve as the central point of contact for family inquiries and case management needs. Provide tim