Senior Human Resources Generalist

JOB DESCRIPTION

SUMMARY OF POSITION

The Senior HR Generalist provides advanced HR support by partnering closely with the Human Resources Manager to execute employee relations, performance management, and HR initiatives that align with organizational goals. This role acts as a key resource for leadership and employees, supporting HR operations while taking ownership of critical projects and process improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Assist the HR Manager with day-to-day employee relations matters by providing guidance, coaching, and performance counseling to employees and supervisors.

· Conduct research and investigations into employee relations issues, facilitating meetings with employees and management to resolve concerns effectively.

· Support the onboarding process including new hire orientation, ensuring new employees have a positive and seamless experience.

· Lead and coordinate HR projects and initiatives assigned, ensuring timely completion and alignment with business objectives.

· Provide training and mentorship to HR specialists or generalists, assisting with their development and knowledge growth.

· Track and analyze HR metrics for Headquarters and/or Field Business Units to identify risk areas and recommend improvements.

· Collaborate with the HR Manager on employee retention strategies to reduce turnover and improve engagement across the organization.

· Manage new hire follow-up processes, including administering employee surveys and addressing early-stage issues.

· Support offboarding activities by conducting exit interviews, analyzing trends, and ensuring return of company property.

· Assist in planning and coordinating employee engagement events and initiatives that foster a positive workplace culture.

· Facilitate monthly department or division meetings to communicate updates, gather feedback, and promote open dialogue.

· Monitor and enforce employee compliance with company policies and employment laws, escalating issues to the HR Manager as needed.

· Oversee I-9 maintenance and conduct audits, ensuring adherence to all legal requirements.

· Maintain and update job descriptions in collaboration with managers to keep them accurate and current.

· Provide support to the Benefits team with administration and employee inquiries as needed.

· Support recruitment-related activities, including participation in job fairs and networking events as directed.

· Assist in coordinating or leading additional HR initiatives as assigned by the HR Manager.

· Ensure compliance with all Company EEO, anti-discrimination, and anti-retaliation policies throughout recruitment and employment processes.

CORE COMPETENCIES

· Excellence

· Customer Service

· Integrity

· Teamwork

· Giving Back

JOB COMPETENCIES

· Confidentiality

· Problem Solving

· Communication/Building Relationships

· Customer/Client Focus

· Initiative

· Organizational Skills

· Cultural Awareness

SUPERVISORY RESPONSIBILITIES

· No supervisory responsibilities.

Requirements

• High school diploma or GED required; Bachelor’s degree in Human Resources, Business Administration, or related field preferred; HR certifications (PHR, SHRM-CP or equivalent) preferred.
• Minimum 5+ years of progressive HR experience in a generalist or senior generalist role supporting HR leadership.
• Strong understanding of employment laws, HR best practices, and compliance requirements.
• Excellent interpersonal, communication, and conflict resolution skills with ability to influence at multiple levels.
• Demonstrated project management skills with ability to handle multiple priorities and deadlines.
• Analytical mindset to review HR data and metrics, supporting informed decision-making.
• Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint; familiarity with HRIS systems.
• Current, valid Driver’s License with acceptable driving record.

WORK AVAILABILITY

• Regular, predictable attendance is an essential function of this position.
• Must be regularly available and willing to work at least full workdays from Monday through Friday and such other hours as the Company determines are necessary or desirable to meet business needs.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing this job, the employee may occasionally be required to stand; use hands to finger, handle, or feel; write; sit; use a computer;