Risk & Independence Contract Specialist Senior Manager - Managed Services

Industry/Sector

Not Applicable

Specialism

IFS - Risk & Quality (R&Q)

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

Those in enterprise risk management at PwC will focus on identifying and mitigating potential risks that could impact an organisation's operations and objectives. You will be responsible for developing business strategies to effectively manage and navigate risks in a rapidly changing business environment.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

Contract Specialists negotiate risk, legal, and commercial terms in services contracts with PwC's clients (sell-side contracts, not procurement).

Responsibilities

Work with R&I risk management and PwC business teams to:

- Evaluate contract and related performance risks.

- Educate stakeholders and clients on contract provisions.

- Redline/negotiate contracts with clients' procurement, legal and outside counsel.

- Develop internal controls to ensure contract compliance.

What You Must Have

- High School Diploma

- At least 6 years of experience managing contract negotiations of increasing complexity

What Sets You Apart

- Juris Doctorate preferred

- Demonstrates in-depth abilities and/or a proven record of success as a team leader

• Leading the substantive negotiation of complex commercial contracts;

• Reviewing and redlining detailed risk, legal, and commercial contract terms;

• Understanding of managed services offerings and related contract terms and conditions, performance metrics, and (experience with (1) finance managed services - payroll, accounting, reporting, treasury and broader finance and accounting operations, (2) technology managed services - IT infrastructure, cloud, data analytics, application delivery maintenance application managed services , (3) cyber managed services, or (4) risk & regulatory managed services - regulatory compliance and enterprise risk programs, is desired but not required);

• Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations;

• Explaining contract terms and positions in a cooperative manner to both internal stakeholders and external contract parties;

• Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience;

• Respecting and maintaining confidentiality of client, staff, and firm information;

• Navigating basic independence and other regulatory issues related to audit firms;

• Detecting and addressing stakeholder needs;

• Building, maintaining, and utilizing networks of relationships;

• Creating an atmosphere of trust and seeking diverse views to encourage improvement and in