Seasonal Front Desk

Description

Who We Are:

Acme Hospitality owns and operates a collection of highly acclaimed and award-winning food & beverage concepts and boutique hotels throughout California. In addition to a collection of restaurants and hotels, we create hospitality experiences that inspire people, create a sense of camaraderie, and make people happy. 

Mission & Core Values

Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Acme Hospitality’s Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for our success. .

Position Summary:

As a front desk agent, you are responsible for daily front desk operations of the business. The position of front desk agent is truly about setting a positive tone for the team to ensure that the business is running efficiently, profitably and delivering the highest level of hospitality. This is an hourly position that is required to meet the needs of the hotel. This will include weekends and holidays.

The overall role of the Front Desk is to:

• Support the manager in creating a healthy, productive workplace.
• Be a dynamic leader and role model of the business.
• Maintain a level of service and hospitality that proudly reflects the business.
• Maintain a positive and respectful work environment at all times.
• In conjunction with the management team, train hospitality driven team members who reflect our brand.
• Maintain a positive relationship and establish open lines of communication between all departments
• Maintain cleanliness, safety, and organization of the front desk.
• Cultivate new and existing guest relationships.
• Set the tone for the front desk staff every shift for service.
• Follow all Acme management systems and policies

Requirements

Job Status: 

Non-Exempt

Working weekends and holidays.

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.