Technical Publications Specialist

Grand Design is currently sourcing for a Technical Publications Specialist. As a Technical Publications Specialist, you will create and/or update our Owner's Manuals and other Technical Publications to accurately reflect the product build.

Our Story

Founded in 2012, Grand Design has become one of the fastest-growing RV brands in history and is consistently rated among the highest quality RV manufacturers in North America. Case in point? August 2023 was cause for celebration after Grand Design produced its 250,000th recreational vehicle. "Reaching this mark is not just a testament to the hard work and vision of our incredible team, but it is also a reflection of the trust and loyalty our customers have placed in us," (Don Clark, President and CEO).

"We strive for nothing less than customers for life." As our journey continues, Grand Design remains focused on its mission: to lead the industry in quality and innovation, while fostering a family-like connection among our team members, customers, and dealers.

That's our story and our journey. What's yours?

If you are interested in the Technical Publications Specialist position you will:

Key Areas of Responsibility:

• Create/Update/Edit Adobe InDesign files for GDRV Owner's Manuals.
• Create/Update/Edit Adobe InDesign files for supplemental instruction documents.
• Present complex information in clear, logical, and concise written English for best reader comprehensions.
• Ensure the accuracy of product and component information through research and collaboration with subject matter experts.
• Generate innovative ideas for team workflow solutions and content.
• Applied knowledge of layout, design, typography, and preparing art for press.

Education & Experience

• Must be highly proficient in Adobe CC, InDesign. (Acrobat, Photoshop, and Illustrator are a plus).
• Excellent verbal and written communication including strong grammatical skills.
• Minimum 3 years' experience in Technical Writing/Layout Design position or related work.
• Associate or bachelor's degree in English, Technical Writing, or related field is preferred.
• Special consideration given to candidates fluent in written French-Canadian.
• Strong mechanical aptitude and/or RV experience are a plus.
• Highly organized and detail oriented.
• Ability to efficiently prioritize multiple projects and meet deadlines.
• Ability to work both independently and with team members.

Our Core Values

• Gratitude - Serving team members and our communities through humility and empathy to make our company, communities, and world a better place.
• Respect - Acting with integrity and transparency because believing in each other is the building block for all other relationships.
• Accountability - Holding each other to the highest expectations in all we say and do.
• iNnovation - Striving to be industry-leading with our people, processes, and products.
• Drive - Determined to exceed expectations of our team members, vendors, dealers, and retail customers.

At Grand Design, we believe ALL people are leaders and hold each other accountable to high expectations.

Leadership Expectations:

• Connect with Purpose
  • Be inclusive; seek out different perspectives.
  • Focus on the Customer; put yourself in the customer's shoes.
  • Communicate Clearly; say what needs to be said and listen.
• Execute with Excellence
  • Explore Possibilities; ask, "What if?" and embrace new ideas.
  • Set Direction; prioritize, plan, and align; balance thinking and action.
  • Drive Results; get the right things done; work with a sense of urgency.
• Build the Future
  • Transform the Road Ahead; anticipate opportunities; seek new opportunities for continuous improvement.
  • Navigate Change