Product Engineer II – Image Service

Overview

ArcGIS Image Server is a powerful component of the ArcGIS WebGIS ecosystem, purpose-built to store, manage, process, analyze, and disseminate large collections of raster and imagery data at scale. We are looking for an experienced product engineer to join Esri's software development team and help expand image service capabilities across ArcGIS Enterprise and ArcGIS Online.

This is an exciting opportunity to apply your expertise in remote sensing and photogrammetry through the process of translating user requirements into clear technical specifications and helping shape the direction of the product. You will collaborate closely with product engineers, software developers, and product managers to plan engineering tasks and drive successful software releases. You will also broaden your technical skill set by partnering with QA and DevOps engineers to automate testing and ensure the software remains performant and reliable.

Responsibilities

• Design, develop, and maintain automated unit, functional, and performance tests for image service operations, covering visualization, processing, and analysis across various remote sensing imagery modalities
• Collaborate closely with backend and DevOps engineers to translate user requirements into well-defined feature development tasks
• Support front-end web application development needs by maintaining reliable and clearly defined service-level agreements (SLAs)
• Investigate customer-reported defects and drive timely resolution through QFE patches or hotfixes
• Contribute to the product vision for large-scale imagery sharing and hosting across ArcGIS Enterprise and ArcGIS Online SaaS offerings
• Author and maintain technical documentation and user-facing blog content

Requirements

• 2+ years experience working with remote sensing point cloud, raster or imagery data formats
• Familiarity with one or more cloud platform infrastructures (AWS, Microsoft Azure, Google Cloud, and more), with particular emphasis on cloud compute and storage services
• Strong communication skills with the ability to collaborate effectively across engineering, product, DevOps, and geospatial teams
• Proficiency in one or more programming languages, including Python, JavaScript, or C#
• Proven experience developing scalable and reliable automated tests for RESTful services
• Solid test engineering fundamentals and strong problem-solving abilities
• A growth mindset with the drive to continuously learn new skills and contribute to high-quality commercial software
• Bachelor's degree in GIS, geography, engineering, computer science, math, or related fields

Recommended Qualifications

• Experience working within an agile development environment, system integration, or test engineering
• Experience building automated functional or load tests for web application UI/UX
• Hands-on experience with containerization and microservices technologies such as Docker, or orchestration platforms such as Kubernetes
• Knowledge of large-scale distributed systems for data processing and analysis
• Experience with CI/CD tools such as Jenkins or GitHub Actions
• Hands-on experience with ArcGIS or other GIS, remote sensing and photogrammetry software products

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is$79,664—$133,120 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extend