Regional Director East, Retail - NYC, NY or Newark, NJ

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

 

As a Regional Director East, you will work closely with the VP of Retail, store leaders and specialists to develop and maintain a strong operational, profitable and results-driven environment in our stores. You will manage team values and attitudes, and foster a culture of continuous growth and evolution. You will lead a business composed of Flagship Stores, Neighborhood Stores, and Luxury Consignment Offices. You will drive organization strategy with vision and innovation, supporting stores within your region while supporting the strategic growth of the entire business. 

As Regional Director East, you will ensure an elevated client experience with a focus on acquiring and cultivating clients and delivering high rates of retention. You will empower your teams to execute operational excellence, an unparalleled client experience, maximum profitability and productivity as measured by the P&L and other financial reports.  You will play a critical role in growing our talent pipeline through proactive recruitment, selection, development, networking and strategic succession planning.  You will also support new store openings within your region.  

What You Get To Do Every Day

• Deliver all aspects of client experience consistently across all stores
• Communicate with leadership and direct reports regarding sales reports, marketing campaigns, and day-to-day store operations
• Lead, develop, and inspire teams to be client and solutions-focused, , innovative, efficient, and team-oriented in their work
• Achieve productivity and profitability targets
• Ensure store visual environments are maintained to TRR standards
• Collaborate with cross functional business partners to build high performance in the brand, stores and region
• Coach, inspire, and develop teams to maximize the success of all leaders and associates
• Leverage data to dynamically manage staffing, to ensure the best experience and highest rates of conversion and product acquisition while managing payroll
• Advocate and champion for the region across all channels of the business

What You Bring To The Role

Minimum Requirements

• Bachelor's degree 
• 5+ years of multi store leadership of 10 or more stores
• Proven track record for developing effective retail strategies 
• Demonstrated curiosity and ability to deliver with speed, quality, and continuous iteration 
• Ability to prioritize, multitask, stay organized, and work efficiently
• Highly energetic, adaptable, and able to thrive in a dynamic, fast-paced environment
• Extremely detail-oriented and results-driven
• Ability to act as a trusted advisor to senior leaders and executive sponsors
• Ability to work effectively and collaboratively across all departments to meet goals 
• Ability to lead with enthusiasm and creativity
• Ability to inspire and influence others; a track record of building high performing teams
• Ability to travel as required by business, including overnight
• Flexible to work days, nights, weekends and holidays to meet the needs of the business
• Must be located within 50 miles of New York City, NY or Newark, NJ
• Hybrid with 25% travel and need for presence in stores as requested

Preferred Requirements

• Advanced degree

Compensation|Benefits|Perks

• Employee Stock Purchase Plan (purchase stock at discounted rates)
• 401K (with company matching up to $1000)
• Medical, Dental & Vision Insurance
• Paid parental leave
• Unlimited Discretionary Time Off (DTO) & 9 Paid Holidays

 

The expected salary range for this role is $171,262 - $203,375. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8809 #LI-KR50 #LI-Hybrid

 

 

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more th